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The References Dilemma … Tips for Employers

Employers naturally want to find out as much as they can about potential hires—after all, they’re going to invest a lot of time and money in onboarding and training. But references—both providing and obtaining them—can result in sticky situations.

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Top Companies Make ‘Dirty Dozen’ List of Unsafe Workplaces

When we think of companies like Amazon and Tesla, we think of technologically innovative organizations on the cutting edge of their industries. When we add in home improvement behemoth Lowe’s, we still see a group of extremely prominent and well-respected companies with vast resources at their disposal.

Best of Benefits & Compensation 2023

Benefits and compensation are an integral component of the HR space. They can directly influence retention and employee engagement, as they span the health, financial, and work/life balance spaces. According to SHRM, the top 5 benefits categories that mattered most to employees were health-related, retirement, leave, flexible working, and family-friendly benefits. So, what should HR […]

Affirmative Action Plans: Are Those Still a Thing?

There have been changes to the requirement for federal contractors to have affirmative action plans (AAPs) since the Trump administration came into office.  In Executive Order (EO) 14173 “Ending Illegal Discrimination and Restoring Merit-Based Opportunity,” issued on January 21, 2025, the administration rescinded EO 11246 and required the Office of Federal Contract Compliance Programs (OFCCP) to “immediately […]

More DEI Backtracking

Diversity, equity, and inclusion (DEI) had a hugely successful few years in the corporate space. DEI was all the rage among corporate execs and HR professionals, and corporations were spending big bucks on chief diversity officers (CDO) and DEI teams. Lately, however, DEI has been on the retreat, with many high-profile companies backtracking on DEI […]

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The Pay Cycle is Broken: Here’s What HR Leaders Can Do About It 

Flexibility has moved from a ‘nice-to-have’ to a ‘non-negotiable’. Ever since the pandemic reshaped how and where we work, employees have been rethinking every corner of their employment—from hybrid schedules to mental health benefits to how and when they get paid.  One of the clearest signals is the growing demand for on-demand pay. Today’s workforce […]

BLR’s Training and Development Survey Results—What’s Happening in the Real World?

Training is key for positive development, retention, and engagement—but what’s really going on out there among professionals in the field? The results of our Training and Development Survey are in. Read on to see how participants are preparing their workforces effectively. A few highlights of the 2015 Training and Development Survey: HR management plays a […]

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Best Practices for Training Seasonal Customer Care Representatives

What best practices should be used when training seasonal customer care representatives? Even though seasonal employees are hired for only a few months, time invested in their training is time well spent, says Michael D. Mills, senior vice president of Call Center Solutions, CGS. Simply put, if your seasonal employees do not provide good customer […]