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Corporate Social Responsibility and HR

by Sarah McAdams When it comes to corporate social responsibility (CSR), HR departments have a particularly crucial role to play. “When you strive to be a more responsible company, you are relying on people to make sure you stay true to your values, and HR’s expertise is people,” explains Marcy Scott Lynn, CSR manager at […]

Train Employees to Give Memorable Service with These Top 10 Best Practices

  The holiday season certainly brings customer service to the forefront of our thinking, but excellent service is needed 24/7/365 in order to have a successful business. Therefore, in today’s Advisor, we continue our discussion of what makes great customer service—year-round. It’s not about shoes, says Internet shoe company Zappos’ CEO, Tony Hsieh. It’s about […]

Could a Re-Entry Program Solve Your Talent Woes?

“There are plenty of fish in the sea”—while this statement usually applies to the dating world, it can also apply to the recruiting world, especially in a candidate-driven market. Employers across the country are going to great lengths to attract and retain the best and the brightest. One employer is attracting workers that are re-entering the […]

retention

Aesthetics Matter to Millennials

Add another item to the list of what attracts Millennials to an organization: aesthetics. And it’s not only office aesthetics. Websites and other branded material matter, too.

A Great Case for Remote Work

While clearly not every job is a good candidate for remote work, there are millions of jobs that are. This fact contributes to the ever-growing percentage of the workforce (now estimated to be around 40%) that work virtually in some capacity. Some employers remain wary of allowing remote work, while others embrace it fully. Let’s […]

Bar the door: Actionable Tips for Defending FMLA Claims

Good timing can mean the difference between success and failure, and waiting too late can cost you—as a transit employee discovered the hard way. Although this case comes from a different state, it’s still helpful when defending Family and Medical Leave Act (FMLA) claims in Texas. Chronic Serious Health Condition As a threshold matter under […]

FLSA

Navigating FLSA Exemptions: Understanding the Preponderance of Evidence Standard 

The Supreme Court’s recent opinion in E.M.D. Sales Inc. et al. v. Carrera et al., No. 23-217, 2025 WL 96207 (U.S. Jan. 15, 2025) provides clarity for employers navigating the complexities of exemptions to the Fair Labor Standards Act (FLSA). This ruling set the “preponderance of the evidence” standard as the benchmark for proving exemptions, […]

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Are Cover Letters Still Valuable to Hiring Managers in 2021?

There’s no question that résumés remain critical pieces of the recruiting process. It’s arguable that they’ve become even more relevant in recent years, thanks to applicant tracking systems that parse their text to accelerate candidate screening. But what about cover letters? In the age of online recruiting, “text speak,” and short attention spans, do these […]

Attendance Management Programs and Human Rights

Managing absenteeism can be a significant challenge for Canadian employers. A wide variety of factual situations may be complicated by employment standards, privacy and human rights laws, as well as any applicable union agreements. An example of the potential challenges of implementing an attendance management program (AMP) is the decade-long battle between Coast Mountain Bus […]