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leadership

What Business Etiquette Training Should Teach Your Future Leaders

Some nuances of business etiquette may have changed over the past few decades. But it’s still very important to cover, and especially with your organization’s future leaders. Here are a few things you’ll want to make sure your business etiquette training materials cover, especially for those employees who are essentially becoming the face of your […]

Amazon Experiments with Humanoid Robots

In an era of rapidly evolving technology and automation, companies are seeking innovative solutions to address challenges, streamline operations, and enhance efficiency. And tech behemoth Amazon is no exception. According to a recent BBC article, Amazon is testing humanoid robots in its U.S. warehouses—a move that underscores the company’s commitment to automating more of its […]

Case Study: Can Employers Be Liable for Customers’ Behavior?

Typically, harassment claims involve allegations that an individual has been harassed by a coworker or supervisor. A recent case involving an Illinois casino demonstrates the importance of employers guarding against potential harassment by non-employees as well. Cornered at the Beer Tub Laura Wong worked as a beverage server at Rivers Casino in Des Plaines, Illinois. […]

Biased bias: when protected classifications intersect

by Connor Beatty If your company regularly interviews and hires qualified female applicants for all available positions, you may think the company is in a strong position to defend against gender discrimination lawsuits filed by rejected applicants. Similarly, if your company refrains from asking applicants about their age and interviews and hires applicants who happen […]

Employee personal information – the gift you don’t want to give this Christmas

You may have heard the news of the monumental data hack on Sony late last month, where several personal e-mails, rough cuts of movies, and screenplays were obtained and released without authorization by the media giant. According to several news outlets, the e-mails in particular reveal personal gripes about certain celebrities (shocker!) and have raised allegations […]

EEOC addresses workplace discrimination against Muslim or Middle Eastern individuals

by Vijaya S. Surampudi As backlash is rising steadily in the wake of terrorist attacks in Paris, France, and San Bernardino, California, the Equal Employment Opportunity Commission (EEOC) is taking an active approach to addressing current and potential workplace discrimination. EEOC Chair Jenny Yang issued a statement urging employers and employees to be mindful of […]

Best Practices for Increasing Learning Retention (Part 1)

According to longstanding scientific research by German psychologist Herman Ebbinghaus, employees will forget up to 50% of what they learned within an hour if they don’t revisit the material they were covering. They’ll forget 70% of what they learned within a day. And they’ll forget 90% of the material they covered within a month!1 This […]

Treat Temps Casually? Danger—Laws Still Apply

Defining Contingent Workers Contingent workers are generally those who are hired through staffing firms or leasing companies and whose jobs are structured to last only a certain length of time. If a company does not clearly define a “contingent worker,” who is an employee, and who is not an employee, managers may start using contingent […]