Practical HR Tips, News & Advice. Updated Daily.
In yesterday’s Advisor, the National Alliance for Mental Health (NAMI) provided important information for employers on when (and how) to make a 911 call in the event of a mental health crisis in the workplace. Today, NAMI discusses what happens when police arrive and steps employers can take to prepare for mental health crises.
A new study examines global worker and customer experiences across industries. The Worker Shapes The Customers’ Experience study—released by Appirio, a global services company that helps customers create next-generation worker and customer experiences—shows that while executives say they understand the importance of worker experience and its impact on customer experience (and thereby customer loyalty and […]
From training on core values to professional certifications to leadership development opportunities, Aquilent’s corporate university strives to support employees’ career advancement and, in turn, deliver “enhanced value” to customers.
By Beth A. Kahn and James H. Demerjian A former Los Angeles County Sheriff’s Department deputy tried to take a “can’t touch this” position when he challenged his employer’s decision to terminate him for drunk driving and driving with a suspended license while he was on unpaid relieved-of-duty status. It didn’t work out for him […]
Employees of the Environmental Protection Agency (EPA) are supposed to study things that are nasty. But as an agency official was spending way too much time on his computer on a shared website, a special agent who walked by got a toxic surprise.
Artificial intelligence (AI) is here, and it’s here to stay. In fact, President Donald Trump recently signed an Executive Order that encouraged federal agencies to invest in research and development in AI, an area in which businesses have been leading the way.
Do you know the facts about preventing workplace violence? Can you take the right steps to reduce the risk to your employees and respond in a violent situation? Take the quiz and find out. This short, 10-question quiz was created with help from Attorney Kathleen M. Bonczyk. Bonczyk is the founder of the interdisciplinary Workplace […]
Suggested changes could widen … or narrow …. FMLA’s coverage. Either way you’ll be affected. Here’s a list of possibilities, and a tool to keep up with whatever happens. One of America’s most talked-about employment laws may soon be changing. The Family and Medical Leave Act, passed in 1993, allows most employees to take up […]
Violence struck at the heart of the Arizona legal community this summer. Over two days in early June, gunshots rang out at a law firm and the offices of two mental health professionals who often serve as court witnesses. For several days while the shooter remained at large, legal workplaces in Phoenix, Scottsdale, and surrounding […]
Periodic refresher training is required by many Occupational Safety and Health Administration standards as well as by some employment laws. And even when it isn’t, refresher training is essential for keeping skills sharp and preventing a dangerous sense of complacency. Varying your techniques during refresher training will keep learners engaged. The most effective and cost-efficient […]