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EPA Official Wastes Hours Viewing ToXic Websites

Employees of the Environmental Protection Agency (EPA) are supposed to study things that are nasty. But as an agency official was spending way too much time on his computer on a shared website, a special agent who walked by got a toxic surprise.

The Payoff of Prioritizing Customer Service Training

In today’s Advisor we’ll see how one company made customer service a priority—in part through service education and training—and experienced a great increase in sales as a result.

Will City Slickers Give You Your Next Big Idea?

Among my favorite movies is the 1991 film City Slickers. Billy Crystal plays radio ad salesman Mitch Robbins, who is having a bit of a midlife crisis. Mitch and his two best friends decide to leave New York City to spend 2 weeks on a cattle drive in the Southwest. It’s there that Mitch meets […]

Majority of Workers Are Willing to Relocate for Better Pay and Perks

When it comes to buying a home, realtors will tell you that location is the most important factor. However, as an employer, your location may make or break your company’s efforts to recruit top talent. A new Robert Half survey finds that 62% of workers claim they would relocate for a job that offers better […]

How Minimum Wage Requirements Impact Commissions-Based Pay, Payroll Deductions

In this article series, we provide a refresher on the basics of the Fair Labor Standard Act’s (FLSA’s) requirements.  In our previous article, we discussed the FLSA’s minimum wage requirements applied to tipped employees and piece-rate workers.  Here we discuss how they impact employees paid on a commission basis and payroll deductions.

Don’t skimp on preparation when arbitrating with a union

by Gary S. Fealk Almost every union contract has a provision that requires that disputes be settled by final and binding arbitration. Preparing for arbitration is essential. Here are some pointers on arbitration preparation and procedures.   Grievance answers and choosing an arbitrator Always answer grievances with an eye toward arbitration. Answer the merits of the […]

STEM

Building a Resilient STEM Workforce Starts in the Classroom 

The education sector is faced with a whirlwind of changes, from delays of billions in expected federal education funds for K-12 schools to the actions that redefine the federal government’s future role in education.   As conversations arise around how changes targeting education will impact students in the near-term, it’s critical that these discussions also […]