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Does Your Leadership Training Create Career Paths?

In recent years, Convergys (http://www.convergys.com/), a global leader in providing customer care, human resources, and billing services, implemented two training and development programs, Future Leaders and Emerging Leaders. Training magazine recognized the programs when it named Convergys to a recent Training Top 125 list. “We are honored to be named to this select list of […]

Why Should Employers Provide Medical Emergency Training?

When considering what training to provide to employees, usually the focus is on employee development. But one area more and more employers are considering is how to ensure employees are able to react appropriately if a medical emergency occurs on the job.

data breach

Prepare for Targeted Attacks on High-Value Data

With ongoing changes in the threat ecosystem and regulatory climate, employers need to be looking beyond the Health Insurance Portability and Accountability Act (HIPAA) and other traditional breach laws to prioritize the organization’s critical knowledge assets, according to data security attorneys who spoke at a recent American Bar Association (ABA) conference.

Gender Bias: The Résumé Edition

One of the first steps during a job hunt is to submit a résumé—with your name at the top in big, bold letters. While your work experience and education are the qualities you hope will stand out, there is still a possibility that hiring managers hold on to some biases and mentally rate candidates based […]

Spotting Top Talent During an Interview

How many top performing candidates have you interviewed? How many have you hired? More importantly, how many slipped through your fingers because you didn’t know they would be top performers? Today we’ll look at an article by Rick Crossland on exactly this topic.

shut up

Skills Unlikely to Be Automated: The 3 Cs

In a previous post, we discussed the fear of many workers of losing their jobs to automation, and we suggested that rather than focusing on specific jobs, we should look at underlying skills that are relatively immune to these impacts—like the ability to empathize, an emotional competence, required by psychotherapists.

Fail-Safe Fall Hazard Training

Whether employees trip and fall, slip and fall, or fall from a height, the risk of injury is high. And the higher they go, the harder they fall! So make sure you have all the fall hazards in your work areas covered. Stairs can be dangerous, especially if employees: Fail to hold on to handrails. […]

Healthcare Industry Diagnoses Impact of FTC’s Noncompete Rule

Last year, the Federal Trade Commission (FTC) issued a proposed rule to ban most noncompete agreements nationwide, with very limited exceptions. The sweeping rule forbids any contractual term between an employer and a worker that prevents the worker from accepting employment with a competitor or operating a competitive business after the conclusion of the worker’s […]

Office Romance Leads to Robbery

Litigation Value: $0. Shockingly, I don’t think Dunder Mifflin can be held liable for any conduct in the “Crime Aid” episode of The Office. That doesn’t mean I think it’s advisable for Michael Scott and Holly to be messing around at work, for Phyllis to auction off sexual favors (“hugs”), or for Dwight to point […]