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Fail-Safe Fall Hazard Training

Whether employees trip and fall, slip and fall, or fall from a height, the risk of injury is high. And the higher they go, the harder they fall! So make sure you have all the fall hazards in your work areas covered. Stairs can be dangerous, especially if employees: Fail to hold on to handrails. […]

Is Customer Service Training a Priority at Your Company?

In a BLR webinar titled “Customer Service: How to Build a Culture of Exceptional Service in Your Organization,” Gregory P. Smith, CEO of Chart Your Course International, described the success of Zappos, whose gross sales steadily and rapidly increased from 2000 to 2008 largely based on word-of-mouth and customer service. The lessons learned from Zappos […]

#damonsplaining — Matt Damon can do it, but you can’t

Actor Matt Damon sure has had an up and down past few weeks. First, Damon made some questionable comments on HBO’s Project Greenlight, a documentary developed by Damon himself (along with some famous friends including buddy Ben Affleck) focusing on first-time filmmakers being given the chance to direct a feature film. When African-American producer Effie […]

Mixing Diversity, Inclusion, and Business Objectives for a Better Bottom Line

New research shows that 70 percent of organizations surveyed are missing out on benefits associated with leading talent activities. It turns out that if you combine diversity and inclusion practices with your company goals, you stand to make a lot more money. Organizations that align diversity and inclusion practices to business objectives are more likely […]

Why a Growing Workforce Doesn’t Always Require an Office Relocation

When a company first starts out, its focus is on promoting the business, delivering maximum output with an “all hands on deck” workforce, and ultimately increasing the number of clients it serves. At this stage, the office premises are generally at the bottom of the list of considerations, and very little attention is paid to […]

What’s ‘Affordable,’ What’s ‘Value’ under the ACA?

In yesterday’s Advisor, we introduced IRS’s Q&A on the ACA (Affordable Care Act); today, more questions and answers on complying with the ACA, plus an introduction to the best way to stay in compliance—the HR Audit. [Go here for yesterday’s Q&A] How does an employer know whether the coverage it offers is “affordable”? If an […]