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CONTACT and SMART Are Secrets to Performance Feedback

When an employee does not perform well and a manager needs to put something in writing, whether for a performance review or between evaluations, attorney Marie Burke Kenny recommends keeping two acronyms in mind: CONTACT and SMART. Kenny, appearing again in today’s Advisor courtesy of the Employer Resource Institute®, is a partner in the San […]

‘Rightsizing’ Right into a Lawsuit?

Whether you call it “rightsizing” or a reduction in force (RIF), it’s legally dangerous. Yesterday’s Advisor  gave the first five of attorney Michael Rosen’s nine tips for avoiding lawsuits during RIFs. Today, we have more of his tips, and we introduce a unique resource for small HR departments. (Go here to see tips 1-5.) 6. […]

Metrics ‘Gotchas’—Blindsided in the C-Suite

Even with the best of metrics, you’re not home free, says Attorney James P. Greene. Once top management starts in on your stats, you won’t likely escape unscathed. Be prepared to be hit with these common “gotchas.” Greene, a member of the Ann Arbor, Michigan, office of the law firm Dykema Gossett, and director of […]

Train Managers to Follow These 8 Tips to Promote Employee Engagement

When a top performer leaves to go elsewhere and your organization is left with a huge void, says management expert Jeff Cortes, it can negatively affect the performance of the whole organization. Turnover is also very costly, adds Cortes, author of the book No-Nonsense Retention … Painless Strategies to Retain Your Best People. Depending on […]

Safety Training: OSHA Recordkeeping and Reporting Requirements

As most employers are well aware, OSHA stands for the Occupational Safety and Health Administration. In general, OSHA regulations require that employers maintain a workplace that is free of recognized safety hazards, and do not discriminate or retaliate against anyone who reports injuries or illnesses. Are those in charge of safety at your company well-trained […]

Use the Reverse Robin Hood Technique for Top Performers

Rob from the poor and give to the rich, says consultant Joseph DiMisa. That’s how to use limited compensation dollars to give real rewards to top performers. bigger rewards to your top performers, says DiMisa. Rewarding performance is the first of his incentive design challenges for 2013. DiMisa, who is senior vice president, Sales Force […]

‘I Never Knew There Was a Complaint System’

Yesterday’s Advisor  considered harassment complaint systems. Today, we cover who takes complaints, offer a sample complaint form, and discuss one additional key element—training. Who should handle harassment complaints?  The people designated for this task should be people viewed as credible, objective, sensitive, and trustworthy. Note that the Equal Employment Opportunity Commission (EEOC) says any complaint […]

EEOC Richmond office, Mexican Consulate tackle national origin bias

by Jayna Genti As part of its multiyear Strategic Enforcement Plan, the Equal Employment Opportunity Commission (EEOC) has made protecting immigrant, migrant, and other vulnerable workers a national priority. Because it has found that “many of these workers are unable or afraid to assert their rights under federal law,” the EEOC has instituted outreach and […]

Smell the Roses: Focus on Your Career’s Journey, Not the Destination

For each of us, our career is a journey. It can take us many places. We may change locations, employers, or even professions. And each experience we have along the way provides us with knowledge we can use at some point in the future—what to do differently or what not to do. Every experience gives […]