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Personalizing the Talent Acquisition Process

Communication never goes out of style when it comes to talent acquisition. Unfortunately, companies and their recruiters, HR staff, and managers don’t always communicate with candidates well—or often enough. Are Humans Viewing Applications? In fact, a new Job Search Behavior report from MyPerfectResume indicates that about 60%—more than half—of job seekers believe their applications are […]

How does a vacation policy differ from a PTO policy?

Does your company use a PTO policy or a vacation policy? In California, it matters more than it might seem because of the way the law treats vacation days as accrued wages. So be careful if you’re switching to a PTO policy—be sure you understand how the law will treat the accrued days. The difference […]

Parents of Special Needs Kids Finding Support at Work

Last month, Diversity Insight writer Tammy Binford explored the legal issues involved when employees must juggle work and special-needs parenting collide. Now, she looks at how employers can help their employees balance work and their obligations as parents of special needs children. By Tammy Binford  Parents of children with special needs often look for support […]

Survey Says: Communication Skills Are the Top Training Topic

Communication tops the list of skills training provided to individual contributors, according to a survey of executives and managers from more than 700 organizations by AMA Enterprise, a division of the American Management Association. AMA Enterprise provides organizations with assessment, measurement, and tailored training solutions. The survey probed development programs for “individual contributors,” who are […]

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Disability bias verdict provides 4.5M reasons to check your policies

by Jeffrey D. Slanker A recent case from Central Florida highlights the importance of maintaining and properly implementing updated and compliant equal employment opportunity and antidiscrimination policies. The case involved disability discrimination claims, and a jury ultimately found in favor of the employee and rendered a $4.5 million verdict. The case is a reminder of […]

FMLA and ADA Interplay Quiz: Reinstatement After Leave

Here, we present a workplace scenario where the Family and Medical Leave Act (FMLA) and the Americans with Disabilities Act (ADA) may both apply. Then we provide relevant information about each law and what advice should be given to the employer or what action should be taken regarding ADA and FMLA interplay.

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How ‘Third-Wave’ AI Will Impact Businesses

Artificial intelligence (AI) has changed our world in a number of ways that we often don’t realize. The impacts range from personal assistants, like Alexa or Siri, or personalized ads that come our way based on our shopping and browsing habits to changes in the way businesses are run, including the obsolescence of certain job […]

Do You Train Managers to Lean Forward?

Koehler/Society for Human Resource Management), explains the concept of skiing with your weight forward. In his introduction, Janove evokes the image of a beginning skier. Frightened of going too fast, he or she likely obeys the instinct to lean back on the skis. The truth is, however, that keeping the weight forward steadies the skier […]

Flipping Customer Experiences: 10 Training Tips

In today’s Advisor, a customer service expert provides 10 tips on how training can be used to help your employees turn negative customer experiences into positive ones.