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LITIGATION VALUE: The jury is still out . . . NBC will not be airing an episode tonight but be sure to check back next week when NBC will show five episodes containing the most egregious workplace violations imaginable. Toby, our own HR Hero, will be hosting the fun-filled evening. I don’t want to spoil […]

retirement

Lost Now Found? Online Retirement Benefits Database Now Live

Employers know that locating terminated vested participants and beneficiaries owed benefits under a retirement plan can be difficult—in part because people move, change jobs, and will forget they may have a balance or benefit owed to them under a prior employer’s plan. However, employers generally have an obligation under the Employee Retirement Income Security Act […]

How to Make mLearning Work for Workforce Training

“We believe that mobile technology can become an engine of business learning in the same way the World Wide Web became the backbone of learning during the previous technological revolution,” says Alex Heiphetz, PhD., author of “mLearning: A Practical Approach to Mobile Technology for Workforce Training,” a policy paper from The McGraw-Hill Research Foundation. Heiphetz […]

HR Department Survey Results—How Does Your Department Compare?

HR responsibilities, HR staffing ratios, HR’s strategic role, HR outsourcing, HR reporting relationships and more, it’s all here in the results of our “Your HR Department” survey. How do you match up? See detailed findings below. What Is HR Responsible For? HR covers a lot of territory as the chart shows. No surprise that benefits […]

A. Lincoln: Relax, Replenish, Go to the Field

By Catherine L. Moreton, JD, Managing Editor In Yesterday’s Advisor, we heard the first six items on Doris Kearns Goodwin’s list of 10 qualities that made Abraham Lincoln a great leader. Today, we’ll hear the final four.

Do Employees Come First in Your Customer Service Training?

If you were a general fielding an army, you’d know that no matter how good your tactics, success in battle eventually will ride on the quality and morale of your troops. Business is the same, and especially that aspect of business in which your organization is most likely to run into “hostile forces.” That’s customer […]

Massachusetts contingent workers law goes into effect in January

by Susan G. Fentin Massachusetts’ new law requiring staffing agencies to provide temporary workers with more information regarding their employment will go into effect on January 31, 2013. The Temporary Workers Right to Know Act (H. 4304) requires staffing agencies to provide workers with written notice of the agency’s name, its workers’ compensation carrier, and […]

It’s Easy to Be a Great Leader If You Can’t Be Fired, Right?

By Catherine Moreton Gray, JD In a conversation I had with one of my colleagues following the Pope’s visit, we talked about his apparent rejection of the trappings of his position in favor of staying true to his values. We also talked about the Pope’s communication skills, and about his focus on staying in touch […]