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Stop Thinking of HR as Customer Service

In yesterday’s Advisor, recruiting expert Jeremy Eskenazi, SPHR, SHRM-SCP, CMC, offered his “Recruiting Rocks” tips. Today we’ll discuss why he thinks recruiting should not be a customer service function. Some think HR should think of itself as a customer service organization, but Eskenazi says this is not the case. Recruiting professionals should not consider themselves […]

Revamp Your Return-To-Work Program

Yesterday, we reviewed the benefits of returning injured workers back to the job as quickly as possible. Today we look at one company’s innovative RTW strategy and invite you to a California-specific webinar next week that will show you how your RTW program can boost retention, reduce costs, and avoid lawsuits.

If Bill Cosby is wearing a garish sweater, this must be 1980s TV!

A few weeks ago, I saw a news story about how the last of the baby boomers are turning 50 in 2014. “Wow, that’s old,” I thought, until I realized that I’m 53. Then, as if I needed any further reminders of my elder statesmanship, one of the legal assistants in our office, a 20-something, […]

7th Cir. Rejects FMLA Claim that Supervisor Exacerbated Illness

Alleging that a supervisor exacerbated an employee’s pre-existing health condition is not a valid theory of liability under the Family and Medical Leave Act, the 7th U.S. Circuit Court of Appeals ruled. The issue of serious health conditions covered by the FMLA causes human resources professionals some confusion. But as the 7th Circuit’s decision in […]

FMLA Riddle: When is an FMLA Violation Not a Violation?

The Family and Medical Leave Act (FMLA) continues to baffle lawyers and HR professionals. But sometimes a riddle brings welcome news, as we see in a recent decision from the U.S. 5th Circuit Court of Appeals (the federal court of appeals covering Texas). Read on. Where’s the Beef? Virginia Adams worked for Columbia/HCA Hospital. She […]

Canada

Canada: The New Silicon Valley?

The tech industry has driven American economic might for decades. Staying on the cutting edge of computing, artificial intelligence, advanced manufacturing, and numerous high-tech fields drives revenue not only from the companies engaged directly in those sectors but also from the companies that leverage those new tools to improve efficiency and quality in other industries.

E-learning Is on the Rise

Technology is changing the face of every aspect of business, and training is no exception. Today and tomorrow we present an article by David Gingell, chief marketing officer at TeamViewer, on how corporate learning is capitalizing on new innovations. Professional development of employees remains a key focus area for HR professionals, no matter what industry […]

Turn the Cultural Tide on Asking for Help

Yesterday’s Advisor presented an article by learning and development industry veteran Jo Eismont on how to ensure your organization’s culture makes it OK for employees to ask for help. Today we’ll go over more from Eismont on this important part of the learning process.

Changes To California Mixed-Motive Rules

Yesterday, we looked at the case of a California employee, Lorena Alamo, who successfully established that her termination was due to improper “mixed motives” (the employer had both unlawful and legitimate reasons for the firing).