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3 Questions to Ask When Measuring Your Sales Training ROI

U.S. companies spend over $70 billion annually on training and an average of $1,459 per salesperson, which is almost 20% more than they spend on workers in all other departments and functions. Most of that sales training and learning material (nearly 80% in some cases) isn’t retained because it’s curriculum-based. And it’s consistently not yielding […]

Employer Has Close Call in Discimination Case

by Tara Eberline The full Tenth U.S. Circuit Court of Appeals has overturned an earlier ruling by a three-member panel of the same court by ruling that an employee didn’t have enough evidence of national origin discrimination to submit his claims to a jury. The case, which has received national attention, arose after the employer […]

Recognizing your employees: What’s appropriate?

by Cassandra Lewis People crave recognition. According to a Gallup survey, the number one reason most Americans leave their jobs is that they don’t feel appreciated. It is human nature to crave that “thank you,” and it is our jobs as managers to ensure employees receive it. There are specific issues to keep in mind […]

When Must Individual Contractors Receive Reasonable Notice?

By Donna Gallant A recent appeal court decision demonstrates once again that defining work relationships is far from an exact science. Somewhere on the spectrum between employees and independent contractors, we have seen the emergence of “dependent contractors.” What hasn’t been entirely clear is how one determines “dependent contractor” status.  Nor what that status means […]

Challenges of E-Learning and How to Circumvent Them (Part 2)

[Note: Part 1 of this article appeared in the previous issue.] Learners Who Are Not Adept at Using Technology While e-learning tools may be convenient and easy to use for some learners, this is not the case for all learners. Some learners may not use their smartphones all the time, may not understand common icons […]

Encouraging Employees to Volunteer Has Many Benefits

Monday through Thursday, Michelle—the corporate vice president—shows up to the office in a stylish suit and is well prepped for her many meetings. But on alternate Fridays, she’s in jeans and tennis shoes, chopping onions as she prepares lunch for the local homeless center. These two different scenarios aren’t all that surprising, although what may […]

Dead fish

Seriously, where is Andy Bernard? I’m worried about him. And his relationship with Erin. And Pete too. I’m not sure what a Pennsylvania court might say, but under Iowa law, Andy could presumably fire Pete simply because his girlfriend is attracted to him. See Nelson v. Knight (Iowa 2012) (dentist’s wife forced dentist to fire […]

Taking the Soft Approach to Corporate Wellness

by Kerry Anne Carter, vice president of Sales, and Carl Bergauer, field sales director, Staples Business Advantage It’s in a company’s best interest to ensure their workers are happy and healthy, so they can be more productive and positively impact the bottom line. However, simply putting a wellness program in place isn’t always the answer.