Practical HR Tips, News & Advice. Updated Daily.
The material in today’s Advisor is adapted from BLR’s 10-Minute HR Trainer session, “Telephone Etiquette.” Don’t forget to train employees to follow proper etiquette when receiving phone calls. Here are several best practices for answering the telephone. Answer promptly if you are not relying on voicemail pickup. Greet the caller with a friendly tone, identifying […]
For many, the rise of Artificial Intelligence feels like a race to automate. For Laura Maffucci, it’s a call to advocate. As the Head of HR at G-P, she’s spent over 25 years proving that the secret to a high-performing global workforce isn’t just better tech—it’s better mental health. In the fast-paced world of global […]
by Rosalind H. Cooper A recent case involving charges against a company under the Ontario Occupational Health and Safety Act has confirmed that the defense of due diligence is alive and well. The defense of due diligence—which may allow employers to avoid a conviction under occupational health and safety legislation—can be difficult to establish. Even […]
Employee engagement is a key statistic tracked by many organizations because it’s an extremely important factor for business success. It’s also a great recruitment tool as well.
Mix-ups with leave-related paperwork can bring on expensive headaches, as one employer recently discovered. Sam Duty, a mechanic and welder at Norton-Alcoa Proppants, injured his neck at work and took seven months of medical leave. But eventually a dispute erupted when it turned out that an error in the company’s FMLA paperwork gave Duty more […]
Litigation Value: $2,000 for intentional infliction of emotional distress (caused by seeing Al Roker dance a jig before the commercial break) Watching the cast of The Office take on a group of American Gladiators in Celebrity Family Feud was just too great an opportunity for me to pass up last night. I was happy to […]
by Cathleen S. Yonahara An employee was placed on paid leave because of his medical symptoms. When he was subsequently fired, he sued for disability discrimination. The employer prevailed at the trial court level but lost before the appellate court. The crux of the case was whether the employer “regarded” the employee as disabled even […]
In yesterday’s Advisor, attorney Allison West offered her do’s and don’ts for bulletproof documentation. Today, her six scary phrases to avoid, plus an introduction to a surprisingly effective 10-minutes-at-a-time training system for your supervisors and managers. West, principal at Employment Practices Specialists in Pacifica, California, offered her suggestions at SHRM’s annual conference and exhibition, held […]
The recruiting landscape is dynamic. It changes constantly, and it’s downright competitive given the improved economy and low unemployment rates. To keep up with the current trends that are driving the way top companies recruit and hire talent, it’s important to ask questions so you can adapt your strategy to attract qualified applicants.
Question—What do you get when you combine automaker, Jaguar Land Rover, and electric music sensation, Gorillaz?