Practical HR Tips, News & Advice. Updated Daily.
If you’re hiring talent based on cultural fit, you may be doing more harm than good. Some experts say that cultural fit does nothing to improve diversity and inclusion (D&I) and, in fact, just creates an echo chamber for like-minded individuals. If you want to create a diverse workforce, you must challenge the status quo.
Disgruntled comedy writers for the TV show “Fashion Police” weren’t so funny on the picket line in front of E! headquarters in LA—their chants were X-rated! The comedy writers have filed a complaint with the state against the entertainment network and Joan Rivers’ production company over “unfair labor practices and violations of California wage and […]
Primary objectives for training employees are always to help them perform their jobs in the most efficient and productive way possible. But once those goals are well in hand, additional objectives can be beneficial to both your organization’s bottom line and its corporate reputation. Well-known for training its own employees on lean principles, Toyota partnered […]
The material in today’s Advisor is adapted from BLR’s 10-Minute HR Trainer session, “Telephone Etiquette.” Don’t forget to train employees to follow proper etiquette when receiving phone calls. Here are several best practices for answering the telephone. Answer promptly if you are not relying on voicemail pickup. Greet the caller with a friendly tone, identifying […]
Many companies with employees in a variety of locations across the country are relying on technology to deliver training. According to an American Society for Training & Development (ASTD, now known as Association for Talent Development (ATD)) “State of the Industry” report, companies are using a record level of e-learning, and ATD predicts that number […]
The U.S. Postal Service will pay $4.5 million to settle claims that it failed to accommodate employees with hearing impairments. The court-approved agreement ends the decade-long class action dispute. The class action (Hubbard v. Donahoe, No. 03-1062 (RJL) (D.D.C. July 31, 2013)) stemmed from two related actions brought before the U.S. Equal Employment Opportunity Commission. […]
by Rosalind H. Cooper A recent case involving charges against a company under the Ontario Occupational Health and Safety Act has confirmed that the defense of due diligence is alive and well. The defense of due diligence—which may allow employers to avoid a conviction under occupational health and safety legislation—can be difficult to establish. Even […]
Michigan voters’ right to prohibit preferential race-based admissions programs in the state’s university system was upheld today by the U.S. Supreme Court in Schuette v. The Coalition to Defend Affirmative Action, Integration and Immigration Rights and Fight for Equality by Any Means Necessary (BAMN), 572 U.S. ___ (2014). In the 6-2 opinion written by Justice […]
Salem-Keizer Yellow Cab Co., in Salem, Ore., purchased a new automobile liability insurance policy for $10,000 less than its existing auto policy. Yellow Cab probably figured it was making a smart, money-saving move by switching insurance carriers. But, as we’ll explain, the net cost was an expensive age discrimination lawsuit.
By BLR Founder and Publisher Bob Brady Who’s really responsible for the bottom performers in an organization? And what should be done about them? BLR’s founder had his say last week. Now he reacts to yours. Last week’s column advocated “differentiation” among the best, average, and poorest employees, partially based on Jack Welch’s well-publicized theories. […]