‘I’m Concerned’ in Outreach Messages Gets Candidates’ Attention
In previous eras, certain factors of production have held relatively greater importance than others when it comes to contribution to a company’s success.
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Vetting Job Candidates via Social Media
As job seekers expand their digital footprints through social media and other online activity, recruiters are hot on their heels.
How Can Learning Opportunities Improve Customer Service?
As Empathica, Inc. (www.empathica.com) looked for ways to make its core product more mobile, its software developers went out to talk to clients in their restaurants and retail stores. “We sent small, collaborative teams into the field to see how people wanted to use this,” says Gary Edwards, executive vice president of Client Services. ‘Walk […]
Culture of Help Benefits the Company and the Individual
Early in my publishing career, I took the “assist” part of my editorial assistant job quite literally, and I would volunteer for nearly every task lobbed at my team by our publisher.
Avoiding Retaliation Claims: Why Employee Who Couldn’t Prove Discrimination Still Won $500,000
Francis Iwekaogwu complained for years that he was being discriminated against because of his race, threatening on more than one occasion to file a formal charge against his employer. When he finally sued and went to trial, he didn¹t win any damages for race bias. But it turned out that the jury was much more […]
3 Elements Every Onboarding Training Session Needs
One study, published in the Academy of Management Journal, found that the first 90 days of employment are critical for retaining new hires. Those first days are pivotal to ensuring that new hires build rapport with the company, management teams, and fellow coworkers. Another study revealed that new employees who went through a structured onboarding […]
What Leaders Can Learn from Facebook’s Trials and Tribulations
Facebook has been in the news a lot lately in a climate increasingly concerned about both privacy and “fake news.” Pundits are pointing to Facebook’s woes as fodder for understanding about the types of leadership foibles that can lead a company down a slippery slope from a public sentiment standpoint.
How Some Organizations Are Using Mobile Devices for Training
In yesterday’s Advisor, we provided 7 ergonomic tips for using mobile devices safely. Today, we give several examples of how companies are using mobile devices for training.
In A World of Competition, A Little Collaboration Goes a Long Way
Whether the topic is recruiting, human resources, or leadership, the businesses that lead in these fields are in constant competition. They might compete to get more business, to get the best hires, or to have the best brand. The powerful market force of competition, however, has a twin force: collaboration.
Interview Questions for Employers: Things You Cannot Ask
The requirements of fair employment laws prohibit you from asking certain questions during an interview.