Most Popular

Tips for Recruiters Using Twitter

How many of you routinely use Twitter as part of your overall recruiting platform? How many candidates do you get from Twitter? Is this something you’d like to do more of? Let’s take a look at some tips for recruiters hoping to get the most out of this social media platform.

How Can Learning Opportunities Improve Customer Service?

As Empathica, Inc. (www.empathica.com) looked for ways to make its core product more mobile, its software developers went out to talk to clients in their restaurants and retail stores. “We sent small, collaborative teams into the field to see how people wanted to use this,” says Gary Edwards, executive vice president of Client Services. ‘Walk […]

Acccommodations: Merced Jury Awards $800K to Bank Teller Who Was Robbery Victim

A Merced County jury has returned an $800,000 verdict for a Washington Mutual bank teller who claimed that the bank failed to reasonably accommodate her and engage in an interactive process when she suffered from post-traumatic stress disorder stemming from a bank robbery. How To Survive an Employee Lawsuit: 10 Tips for Success With lawsuits […]

Conducting Exit Interviews

Terminations are an inevitable part of employment, but despite their seemingly routine nature, even voluntary terminations can present a host of potential problems for employers. When handled properly, however, they can provide you with a valuable opportunity to gain insight into your organization, correct previously undetected problems, and increase your retention rate. For those reasons, […]

Equal Job Satisfaction May Be More Important Than Equal Pay

According to statistics released in 2014 by the United States Census Bureau, women are paid, on average, 79 cents for every dollar their male counterparts earn. A just released study of over 100,000 job offers by Hired.com found that 69% of the time men receive higher salary offers than women for the same job title […]

Why it Matters if Your LMS is SCORM Compliant

SCORM stands for “Sharable Content Object Reference Model.” The model set the standard for how programmers should create sharable content objects (SCOs) that can be reused in different learning management systems (LMSs). SCORM ensures code written for different learning objects (e.g. popups, quizzes, learning modules) is recognized by various e-learning software, and governs how online […]

Avoiding Retaliation Claims: Why Employee Who Couldn’t Prove Discrimination Still Won $500,000

Francis Iwekaogwu complained for years that he was being discriminated against because of his race, threatening on more than one occasion to file a formal charge against his employer. When he finally sued and went to trial, he didn¹t win any damages for race bias. But it turned out that the jury was much more […]

Is Zappos’ Approach to Recruiting Right for You?

In yesterday’s Advisor, BLR legal editor Jasmin Rojas explored Zappos’ new approach to recruiting—all on social media, no postings. In this issue, more of her thoughts about how you may learn from their initiative.