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Computer-Based Training and HAZWOPER Requirements

Employers are continually seeking the simplest means to meet their employee training requirements under OSHA’s hazardous waste operations and emergency response (HAZWOPER) regulations (29 CFR 1910.120). One method that may ease the burden is computer-based training, whether on CD, DVD, or online, which is increasingly available from commercial software vendors. However, OSHA makes it clear […]

Infographic: Interviewees Frustrated by Lack of Follow-Up

Timing is everything, the saying goes, and for firms trying to hire it could make the difference between securing the candidate and losing out. For almost six in 10 workers (57%) in a Robert Half survey, the most frustrating part of the job search is the long wait after an interview to hear if they […]

3 Ways to Leverage Your People Data in 2019

Intuition—a mental “shortcut”—is the result of two hardwired processes (pattern recognition and emotional tagging), which frequently lead to cognitive errors. As a result of “going with your gut,” even the best, most experienced business leaders can make poor judgment calls about individuals.

Are You Missing These Leadership Traits?

By Catherine Moreton Gray, JD Senior Managing Editor Yesterday’s Advisor presented the first six of Doris Kearns Goodwin’s ten qualities that made Abraham Lincoln a great leader. Today, we present the final four.

HR’s Trends and Traps 2014

What Are the Big Changes for the 21st Century? Schickman’s crystal ball suggests that the issues below will be drivers of 21st century change. (Schickman was the keynoter at the Advanced Employment Issues Symposium, held recently in Las Vegas.) Boomer retirement Societal entitlements Medical insurance Nontraditional family units Challenges to privacy Lack of job security […]

Alliance Management—Tour of Duty Template

In yesterday’s Advisor, Ben Casnocha, entrepreneur and cofounder of LinkedIn, shared his new vision for the employer/employee relationship: alliances for tours of duty. Today, a template for a tour of duty.

Engage Employees for Great Customer Service

Empathica, Inc. (www.empathica.com), a leading provider of customer experience management solutions, is committed to employee engagement—internally and externally. The company employs approximately 100 employees at its headquarters in Mississauga, Ontario, and its offices in Alpharetta, Georgia, and Birmingham, England. Empathica’s PinPout (Perfect in, Perfect out) quality awards program was implemented several years ago to provide […]

EEOC Takes Aggressive Pill from NLRB

We’ve been writing about a newly aggressive NLRB, and now here comes the EEOC. EEOC.gov’s home page now features lawsuit summaries that close with an appeal for wronged applicants or employees to contact the agency and, presumably, join the class of litigants. Here are three typical pleas from eeoc.gov: Texas Roadhouse Litigation “The EEOC has […]