Most Popular

Engage Employees for Great Customer Service

Empathica, Inc. (www.empathica.com), a leading provider of customer experience management solutions, is committed to employee engagement—internally and externally. The company employs approximately 100 employees at its headquarters in Mississauga, Ontario, and its offices in Alpharetta, Georgia, and Birmingham, England. Empathica’s PinPout (Perfect in, Perfect out) quality awards program was implemented several years ago to provide […]

balance

Pay Parity Leads to a Better Workplace Culture, Finds New Survey

As we know, jobseekers are looking to work for companies that offer a positive workplace culture, or one that aligns with the jobseekers’ beliefs. For companies that offer employees equal pay, it helps boost the overall brand and can result in a better workplace culture.

Union Contracts: The 5 Words You Should Never Say When Acquiring A Company

On their last day of work, the unionized employees of bankrupt Aero Stretch Inc., a Gardena aerospace manufacturer, were told they could apply for positions the next day with the new company taking over, Advance Stretchforming International Inc. (ASI). The employees were also informed that there would be no union at ASI. Now the federal […]

‘Have Your Employees’ Backs’ on Back Safety Training

Preventing back injuries in your workplace is one of the most effective cost-control and productivity-enhancing efforts you can undertake. Training workers in back safety is an important part of that effort. Preventing back injuries To avoid injuring your back in the first place, use these back safety techniques: Adjust your workstation to fit. If your […]

Supreme Court Says DOL Must Explain Exemption Regulations

By Kate McGovern Tornone, Editor The U.S. Department of Labor (DOL) did not properly explain a regulatory change made in 2011, the U.S. Supreme Court has determined. The department issued regulations exempting car dealership “service advisors” from the Fair Labor Standards Act’s (FLSA’s) overtime requirements but those rules were not properly issued and therefore are […]

California

Employers Whose Employees Work in California Are Subject to State Overtime Laws

By Chris McFadden Employers that require workers to travel to and work within California may be subject to the state’s overtime laws even though their employees are nonresidents. The California Supreme Court decided last week that the California Labor Code applies to the overtime claims of three nonresident instructors who performed work within the state. […]

Disability developments: the shape of things to come?

by Christopher J. Pyles Employers often face difficult challenges when they’re called on to determine if employees are “disabled,” especially when considering characteristics like height and weight.  It’s up to you Under the Americans with Disabilities Act (ADA), a person is considered “disabled” if he has a physical or mental impairment that substantially limits one […]

alumni

The Current State of the Candidate Experience

Talent Board, a non-profit organization focused on the elevation and promotion of a quality candidate experience with data benchmark research, has released its 2017 North American Candidate Experience research report. The organization’s research covers the best practices, platforms, and processes that enable companies to provide an exemplary recruiting experience to their job candidates.

What Smaller Companies Want: 7 Needs for Effective Benefits Management

By VJ Bala, senior vice president and head of marketing,  hCentive When going up against larger competitors for a limited pool of highly qualified employees, small to midsized companies often find themselves at a disadvantage, particularly when it comes to benefits. Big businesses typically have access to a wider range of benefits and can offer […]