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More Fatal Flaws of Performance Management

In yesterday’s Advisor, we presented the first seven of our 10 flaws that may afflict a typical performance management system; today, the final three pitfalls to avoid while you’re assessing employees during appraisals.

Why You Should Avoid Overstating Applicant Qualifications

When hiring new employees, you want to hire the best, right? It seems like it would be a good thing for new hires to be extremely well qualified. After all, isn’t it good for the organization if the new hires have skill sets that go beyond what they need for their current role?

Expectations: The Power of Pygmalion and Galatea in the Workplace

Managers’ expectations of their employees—often expressed in subtle ways—are key factors in how the employees perform and how long they stay, says today’s expert, Susan M. Heathfield. It’s called “the self-fulfilling prophecy.” If you have high expectations of your employees, they will change their behavior to meet those expectations, thus fulfilling the prophecy. And, of […]

The 3 Essential Behaviors I Look for in My Team Members

A few weeks ago, our company held its annual strategic planning session. In a meeting of our executive team, a consultant we work with shared an insight that I want to pass along. What did he say that I found so profound? He told us that successful leaders “make it clear which behaviors are most […]

DOL Readies for Another Try on New Overtime Rule

The U.S. Department of Labor (DOL) is on its way to issuing a new rule to determine what workers are eligible for overtime pay, and employers are expected to see a salary threshold higher than the one that’s been in place since 2004 but considerably lower than the one previously sought.

Beware of Favoritism in the Hiring and Promotion Process

A federal appellate court recently allowed a discrimination case against an employer to proceed to trial because the hiring manager spent extra time with one of the candidates. Audit your hiring policies and practices with the Employment Practices Self-Audit Workbook Facts William Snooks started work as a customer activities specialist for Duquesne Light Company (DLC) […]

Q&A: Cultural Red Flags Led to Disaster at Enron and Theranos

May 25 marked 13 years since Enron’s CEO and founder were convicted on fraud and conspiracy charges after the Texas energy giant imploded, wiping out $1.2 billion in shareholder equity. And June 15 will mark 1 year since Theranos’s CEO and COO were indicted in a scheme that defrauded investors to the tune of hundreds […]

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4 Ways to Train Your Leaders in Conflict Resolution and Management

Workplace conflict costs industries $359 billion annually. To address this costly problem, most organizations simply look to their employees and demand that they get along and act civilly or threaten to reprimand. However,  most conflicts should be circumvented or resolved by leaders and managers, not by employees themselves.