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Teambuilding: What Supervisors Need to Succeed

Teams can make work more productive, and enjoyable as well, but supervisors need to be trained to lead them. Here’s an affordable tool to do it. Recent surveys, including our own National Employee Attitude Survey, show that teamwork, though a lofty goal in theory and a fact at our overseas competitors, remains elusive in the […]

Spark Collaboration by Using Technology

Most businesses recognize that employee collaboration is a must for a productive and efficient workplace, but many companies aren’t taking advantage of one of the best tools for promoting that collaboration—technology.

walkout

Worldwide Google Walkout

Allegations of sexual assault and harassment in the workplace have gained increasing attention since the recent #MeToo movement. But even before the recent uptick in focus on such allegations, these issues have posed many challenges for employers and HR professionals.

The Wisdom of Crowds

HR practitioner Paul Knoch reviews The Wisdom of Crowds by James Surowiecki. He finds that while the book is a bit heavy on theory and light on real-life examples, the examples that are provided are revealing and the book raises the important question of whether businesses should look beyond a small field of experts or […]

Are You Getting the Biggest Bang for Your Training Buck?

Trainers are left to juggle these competing interests and to justify the company’s continued investment in training. However, trainers can create buy-in by demonstrating the value of training and positioning it as a crucial part of employees’ work, rather than a distraction from it. Anecdotal success stories can help create a positive mindset about training, […]

Customer Service Training Begins with Hiring the Right People

As we learned yesterday, the ultimate success of any business derives from the attitude of its employees. Good-natured employees not only diligently carry out their assigned tasks, but do so positively and creatively. They project good feelings and may find solutions to customer problems even where solutions don’t currently exist. That’s something even the best […]

Are California employers legally obligated to have a PTO policy?

Are California employers required to implement a paid time off (PTO) policy? It may seem so, since paid-time-off banks (as opposed to sick leave banks) are becoming increasingly popular. It may be surprising to learn that California law doesn’t actually require employers to provide PTO, vacation, sick time (with limited exceptions), or even paid holidays.