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Rhode Island, federal law changes affect how employers treat same-sex married couples

by Matthew H. Parker A series of amendments to Rhode Island law and the U.S. Supreme Court’s June 26 decision in United States v. Windsor have changed how most Rhode Island employers must treat same-sex married couples. Under the amendments, which go into effect on August 1, anyone who is eligible to marry in Rhode […]

Determining Joint-Employer Liability under the FMLA

By Ryann E. Ricchio, Faegre Baker Daniels Disputes over joint employment have recently appeared before both the National Labor Relations Board (NLRB) and the federal courts. A new decision from the U.S. 7th Circuit Court of Appeals—which covers Illinois, Indiana, and Wisconsin—dealt with the issue of joint employment under the Family and Medical Leave Act […]

Where customer service is job 2

by Dan Oswald You know good customer service when you see it. That’s a statement in which I firmly believe. But it also means you know horrendous customer service when you see it. Do I have a story for you! Recently, my wife and I celebrated our 25th wedding anniversary. My gift to her was […]

Plan Controls Respond to PBM Spreads, Generic Cost Spikes

If a pharmacy benefits manager promises a group health plan that there will be no administrative fee for drugs, it actually could be a red flag and not a cause for celebration. It could mean the PBM is “gaming the spread” or not passing rebates through to the plan. Plans can prevent this kind of […]

‘Tickets to Slide’ Kill Productivity, Demotivate Top Workers

In yesterday’s Advisor, we got the first four of Rick Lepsinger’s “tickets to slide”; today, the rest of the tickets plus an introduction to a new, online leadership training system. Lepsinger, president of OnPoint Consulting, is the author of Closing the Execution Gap: How Great Leaders and Their Companies Get Results (Jossey-Bass, 2010). Ticket to […]

Why Marketing Hiring Carries New Risks for HR Leaders

The risk profile of a marketing hire has quietly changed. What once felt like a creative or brand-driven function is now directly tied to revenue performance, pipeline growth, and board-level metrics. At the same time, AI has reshaped how candidates present their work and how convincingly they can simulate experience. For HR leaders, that combination […]

It’s Time for Time Management Training

The information in today’s Advisor is adapted from BLR’s 10-Minute HR Trainer session, “Time Management for Supervisors.” One big obstacle to efficient time management is dealing with interruptions, which are inevitable and unpreventable. Remind your supervisors and managers that dealing with people and problems is part of their jobs, so they have to expect interruptions—but […]

News Flash: Los Angeles Ordered To Pay $1 Million To Syrian-Born Worker

A Los Angeles jury recently awarded $1 million to Mustafa Rez, a waste management engineer for the city of Los Angeles who charged that he was discriminated against and harassed based on his national origin and Muslim religion. Rez claimed that after nine years of positive reviews, his problems started when he submitted a proposal […]