Practical HR Tips, News & Advice. Updated Daily.
by Megan Rolland It may be convenient and easy to use, but you cannot find the answer to everything on the Internet. As one Canadian employer recently learned, Google research on a medical condition is not a proper substitute for individualized accommodation.
by Dan Oswald You know good customer service when you see it. That’s a statement in which I firmly believe. But it also means you know horrendous customer service when you see it. Do I have a story for you! Recently, my wife and I celebrated our 25th wedding anniversary. My gift to her was […]
The late Michael Crichton had an interesting contrarian streak for a popular fiction novelist. In one of his last novels, State of Fear, he stuck his thumb in the eye of the global warming/climate change “consensus” (it remains the only novel I remember reading that had footnotes). Readers saw his contrarian streak a decade earlier, […]
By Chris Semerjian The Quebec Superior Court recently upheld an arbitration award against Wal-Mart regarding the closure of its store in the town of Jonquière in 2005. That closure is now also affecting Wal-Mart elsewhere in Canada. The Saskatchewan Court of Appeal recently indicated that Wal-Mart’s actions in Quebec possibly could be perceived as an […]
A Rhode Island health system’s $400,000 settlement of a federal Health Insurance Portability and Accountability Act (HIPAA)enforcement action illustrates the importance of keeping business associate agreements (BAAs) up to date when circumstances or regulations change.
Following years of controversy and false starts, historic workplace ergonomics rules aimed at reducing repetitive motion injuries are in effect as of July 3, 1997. Certain employers whose workers have repetitive motion disorders like carpal tunnel syndrome and tendonitis will have to implement a specific ergonomics program to eliminate or minimize the injury risk.
A new California appellate court ruling underscores how you can wind up in legal hot water if you terminate an employee for refusing to carry out a discriminatory order. Here’s what happened.
Job cuts in the retail sector currently exceed those in any other industry.
In a fast-paced corporate world, it’s easy for HR leaders to get buried in spreadsheets, compliance updates, and standard procedures. But Kevin Bishop, the Director of Talent Development at LinkedIn, believes it’s time to bring creativity, flexibility, and genuine joy back into the workplace. Coming from a unique, non-linear background in the performing arts (music […]
When you’re faced with the prospect of disciplining or discharging an employee, you may give the worker several different reasons for your decision. However, a new case points out the importance of getting your story straight before you terminate someone. That’s because if you provide conflicting explanations, you may inadvertently give the employee an opening […]