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The Difference Between Knowing How and Knowing Why

A friend of mine likes to say, “People who know How … work for people who know Why.” Think about that for a minute. What’s the difference between knowing How and knowing Why? The people in your company who know How are, no doubt, very important.  In fact, the company can’t operate without them. They’re […]

PTO vs. Traditional: Plusses and Pitfalls

PTO plans, which eliminate distinctions between types of leave, do relieve HR of an administrative burden and the dreaded role of “absence police,” but there are some drawbacks, says attorney John Hagan. Absences, like terminations, can be voluntary or involuntary; however, unlike terminations the distinction between voluntary and involuntary absences is not typically determined by […]

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The Importance of Capturing Institutional Knowledge

Ever wish you could just download everything your employees know or transfer their knowledge of company and customer history to their teams or successors? This idea of transferring knowledge is called capturing institutional knowledge. Employees gain more and more institutional knowledge the longer they remain in an organization and with increasing responsibilities and an increasing […]

Never Put These in a Job Description

Essential job elements … exposure to physical hazards … pay grade … the list of what should be in a job description is long. But what should you keep OUT of job descriptions? Here’s a checklist taken from BLR’s popular Job Descriptions Encyclopedia. How many of these “no-no’s” will you find in your job descriptions? […]

SHRM-HRCI rift: What does it mean for HR professionals?

The news of a change in certification for human resource professionals struck a nerve this spring when the Society for Human Resource Management (SHRM) announced it was developing a new certification system that seems to be a threat to the familiar credentials offered through HR Certification Institute (HRCI). The heat has only built since the […]

What to Include in Your Employee Engagement Checklist

Kevin Sheridan recently spoke as the Day 1 opening keynote for the 2018 HR Daily Advisor Annual Conference. In the keynote session, Sheridan focused on how to attract talented employees to the workplace, empower them, and sustain an environment in which they are more likely to stay.  Here, Sheridan provides a brief recap of the […]

Bippity Boppity Give Darryl the Zoppity

Next on our list of possible candidates for Michael Scott’s recently vacated position is Darryl Philbin, also known as “Mittah Rogers” (but only by Michael). Darryl has come a long way since we first met him in Season 1 as he watched Dwight suddenly emerge from a box in the warehouse. Here’s my list of pros and cons for […]

Workers’ Comp Basics

Workers’ compensation laws have come about as a way to establish a means of compensation for injured employees while simultaneously reducing the amount of litigation against employers when employees are injured on the job. The workers’ compensation laws are administered on the state level, and the federal government has its own separate program. Workers’ compensation […]

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Is Social Awkwardness a Valid Reason to Terminate an Employee?

When it comes to uncomfortable situations, some people gravitate more toward the “awkward turtle” end of the spectrum than the “social butterfly.” When an ill-timed joke costs an employee her job, however, is she entitled to unemployment benefits?