Practical HR Tips, News & Advice. Updated Daily.
Scripts are common tools in many industries like telemarketing and customer support. They can empower relatively inexperienced teams to quickly start tackling more challenging responsibilities in customer-facing roles.
The U.S. 5th Circuit Court of Appeals (which covers Texas) recently issued a published decision, a rarity since most opinions are unpublished and therefore can’t be cited to courts as precedent. It was also a per curiam opinion, i.e., a three-judge panel decided the appeal but no particular judge took credit for writing it.
Often, when there are challenges in meeting goals or living up to a team’s or organization’s full potential in a workplace, there usually isn’t only one issue causing the problem. Instead, many factors can contribute to less-than-optimal organizational performance.
May is Mental Health Month and a recent FlexJobs survey suggests that flexible work options can help workers manage mental illness and keep them on the job during the difficult life events they may be experiencing.
Like most employers across the United States, employers in blue-collar industries are feeling the strain of the candidate-driven market. A new report reveals that blue-collar industries are struggling to attract new workers, while the workers in these roles are reaping the benefits of the tight labor market.
Every organizational transformation brings changes with it, and change can often be difficult. Understanding the nature of resistance to change is the first step toward overcoming it and moving forward in a transformation. Following a process to create optimism and acceptance among employees is the second.
When one employee’s son was born, he took 10 days of vacation. Then he took five days of sick leave, and now he has requested FMLA (Family and Medical Leave Act) leave. We didn’t see all this leave coming. Do we have to give him 12 additional weeks of time off, or can we make […]
Employers need to keep in mind that if an employee uses all of her allotted leave time under the Family and Medical Leave Act, it does not necessarily follow that she has lost her entitlement toward job protection. In fact, once an employee has exhausted FMLA or employer-provided leave, the employer must assess whether the […]
Most employers perform some type of background screening as a condition of employment after someone has accepted a job offer. Let’s take a look at some of the most common types of background checks employers conduct.
Here’s a sobering statistic. More than one-third of American workers experience chronic work stress, with low salaries, lack of opportunity for advancement, and heavy workloads topping the list of contributing factors, according to a new national survey by the American Psychological Association’s Center for Organizational Excellence. Despite a growing interest in workplace wellness, only 36 […]