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What Is Unconscious Bias Training?

Earlier this year in April, two black men were arrested in a Starbucks in Pennsylvania. A Starbucks employee had called the police, claiming that the two men were loitering without paying for anything, and the two men stated that they were waiting for someone else to arrive.

Want to Solve Quiet Quitting? Focus on Employee Engagement

If you’ve been wondering whether the “quiet quitting” phenomenon is still occurring, wonder no more. According to a new Gallup poll, at least half of the U.S. workforce is currently quiet quitting. Yes, you read that correctly: half, as in 50%, probably more. Quiet quitting is still very much, as young folks might say, “a […]

Job Descriptions Are Not Required by the ADA, But …

True, the Americans with Disabilities Act (ADA) does not require job descriptions. But … without them, it’s going to be very difficult to establish essential functions when you face discrimination charges from an applicant with a disability. If you do have job descriptions, the Equal Employment Opportunity Commission (EEOC) has said that it will review […]

California Supreme Court Deals Blow to Gig Economy

Over the last 10 years, analysts have told of the decline of traditional employment in favor of independent contractors and the so-called gig economy. Instead, a casual workforce would arise, working when they want and trading security for flexibility. Workers were hired as independent contractors, consultants, franchisees—anything but employees. Gig work seemed like the path […]

To fire or not to fire? Even egregious acts require care before termination

What if you had an employee who apparently showed up to work drunk and then loudly swore at a coworker within earshot of customers? Would you: (A) fire the employee on the spot, (B) investigate and then terminate if evidence shows the accusations are likely true, or (C) let it go to prevent the employee […]

Why Leaders Need the Courage to Pay Attention to Emotions in the Workplace

With 35+ years of professional and Human Resources experience and a PhD in organizational psychology, I have learned that organizations that recognize the emotions of their people increase motivation, loyalty, and teamwork. As we are facing unprecedented health, economic, and social challenges, companies that have prioritized understanding and supporting the whole person, including the person’s […]

7 Tips for Helping Manage Mergers and Acquisitions

The greatest pain points for companies going through a merger or acquisition (M&A) are meshing technology and staff, recent research shows. In the Robert Half Management Resources survey, Chief Financial Officers report business systems and employees and corporate culture are the hardest parts of an integration and where the most mistakes are made. “The time, […]