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Why Middle Managers Struggle and 9 Ways to Help

Middle managers occupy a unique and often challenging position within organizations. They are the bridge between upper management’s strategic directives and the operational realities faced by their teams. Despite their critical role, middle managers frequently encounter numerous obstacles that can hinder their effectiveness. Since they can often be one of the most important roles in […]

The Vital Importance of Emotional Intelligence

Emotional intelligence (EI) is one of those things that becomes very important when someone on a team, or a leader, does not possess it. The success of a team and an organization requires that leaders and employees possess the EI to support and empathize with one another in a healthy way. I recently spoke with […]

leader

Q&A: The Voice of Two Female Leaders in HR

A push for gender equality in the workforce often has difficulty reaching the C-suite and boardroom. We wanted to get a female perspective from each on these topics: getting a seat at the table, the value of female leadership, and the HR industry as a whole.

Faces of HR: Amy Hull Talks Building Relationships, Creating Empathy & Connection to Move Forward

Before Amy Hull, M. Ed., became the first Director and Head of Diversity, Equity, and Inclusion at Paycor Inc., she had a 17-year career in education as a teacher and administrator. Hull says her work is grounded in her upbringing as well as her professional experience. “I was raised by two Black parents 20 years […]

Ignore Them and They’ll Go Away: Dealing With Toxic Employees

“Ignore them and they will go away” was advice that I heard about bullies when I was a kid (and about teeth by one snarky dentist). Whether that approach works or not, that certainly seems to be what fellow employees do most often to their toxic co-workers. Recent research shows that 44% of respondents say […]

Need to root out FMLA abuse? Requesting recertification a valuable tool

The federal Family and Medical Leave Act (FMLA) often enables employees dealing with serious health conditions to hold down a job while also attending to their medical issues. Used properly, it can be a win-win for both the employee and the employer. But many employers can tell war stories about challenges in administrating FMLA leave: […]

Sexual Harassment

LITIGATION VALUE: Over $700,000 It would be pretty safe to say that any time a company’s regional manager asks a female employee to act out a lesbian love scene during its anti-harassment training you have problems. Expensive problems. Not only does the company face liability for Michael’s actions in contributing to the hostile working environment […]

PIPs + Progressive Discipline = Caution Required

Performance Improvement Plans — or PIPs — have become a common part of progressive discipline programs. After an initial verbal counseling, many employers use formal PIPs to set specific goals for employee improvement, and to document employee progress or lack of progress in relation to future discipline.

L&D

Adapting L&D to Remote Work

At the start of the COVID-19 pandemic, many organizations rolled their eyes at the need to work remotely. Even once the need to do so became more apparent, the expectation among many was that the remote work situation would last a few weeks at most. Fast-forward 6 months, and millions of Americans continue to work […]