Practical HR Tips, News & Advice. Updated Daily.
HR consultant and author of 13 bestselling business books Carol A. Hacker reviews the book The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary by Joseph A. Michelli. Review highlights book’s examination of how Starbucks gets their employees to deliver excellent customer service. The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary is […]
Employee appearance presents a thorny issue. You don’t want to make an employee self-conscious or hurt feelings, but at the same time, there’s no denying a person’s appearance can affect his or her success in the workplace.
It’s time for another wage and hour roundup—our regular collection of cases that remind HR managers that wage and hour violations are still prevalent—and expensive.
UPDATE: President Trump has nominated Alexander Acosta, a former National Labor Relations Board member, to serve as Secretary of Labor. The announcement came less than 24 hours after Trump’s first choice withdrew from the approval process.
The other day a friend of mine suggested I type “excellence vs. perfection” into the Google search box and see what came up. When I got back to my office, I did exactly as he had suggested. The very top organic search result was a link to the site www.boodrow.com/boodrow4/perfection.htm, which had a list that […]
When is the last time you updated your social media policy? Does it still reference older social media sites like Bebo, MySpace, Digg, or about.me? Since our last article on this topic several years ago, technology has undergone significant changes. You likely drafted many of your policies before the likes of Instagram and Snapchat even […]
Conducted in August 2015, the Employee File Management Survey, sponsored by People Doc, sought to learn how HR professionals today are handling their workforce’s important documents. For starters, what are their common practices, and how do they relate to best practices in the field?
As the world becomes more reliant on technology, the hours spent looking at screens have increased. In a recent study, statistics showed that adults spend 5 hours per day looking at phone screens alone, on top of other devices in the home. When you take into account the number of jobs that require regular use […]
The Americans with Disabilities Act (ADA) and Massachusetts General Law Chapter 151B (Chapter 151B) both require employers to provide reasonable accommodations absent undue hardship to employees and to engage in an interactive dialogue with those who need a reasonable accommodation. Employers that fail to do so face legal liability. The recent jury verdict in Menninger […]
Fortney is a co-founder of law firm Fortney & Scott, LLC in Washington, DC, and is editor of the Federal Employment Law Insider. He made his remarks about FWAs at SHRM’s Employment Law and Legislative Conference, held recently in the nation’s capitol. What Are Flexible Workplace Arrangements? First, says Fortney, here are the typical alternatives […]