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AI’s Impact on Hiring: Keep the Human in Your Talent Acquisition Practices  

AI is a tool like anything else. So, when I hear about AI in hiring, I think less about the AI itself and what it is capable of and more about how companies, teams and individuals may use it. Talent Acquisition (TA) and retention is a people-centered process: It wouldn’t be wise to overuse AI […]

Should You Do an I-9 Self-Audit?

Completing the I-9 form as part of the employment eligibility verification process is something in which most employers are well-versed. Simply put, employers are not allowed to knowingly hire someone who does not have authorization to work in the United States. It’s mandated that the employer confirm a worker’s eligibility, and the I-9 form is […]

Darth Vader’s Voice Draws Attention to AI’s Impact on Collective Bargaining

Not unexpectedly, artificial intelligence (AI) is increasingly affecting the collective bargaining relationship between labor and management, and the following case discussion addresses both legal and practical aspects of AI’s impact on bargaining. ‘More Machine Now Than Man’ In May, the Screen Actors Guild-American Federation of Television and Radio Artists (SAG-AFTRA) filed an unfair labor practice […]

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How to Encourage Employees to Get More Sleep

We’ve all been there: trying to get one more thing done on the to-do list before going to sleep … or two more things … or two more episodes of that show we’ve been binge-watching. Or, maybe we’re struggling to stop thinking about the day and the to-do list long enough to relax. Any way […]

Q&A on Job Description Creation

Job descriptions aren't merely lists of qualifications and duties. To the contrary, they are active documents by which you determine who you will hire, and how you will evaluate and compensate the people who will eventually fill those jobs. Getting them right takes time and a good understanding of what they're trying to accomplish. HR […]

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The Importance of Customer Training

When we talk about training in the business world, most people think immediately and primarily about training staff members. After all, the staff members are the ones creating products or providing services to customers. But what about training customers?

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Disciplining Employees: Appropriate Tone/Approach

We’ve been talking recently about the subject of employee discipline—arguably one of the least-comfortable aspects of any manager’s job. In a previous post, we talked about the importance of having clear policies for employees so that they know what type of actions and behaviors are counter to company policy, as well as what the consequences […]

HRDA Frankly Speaking: Hyatt’s Next Gen Leader—A New Mandate for HR

The world of HR is evolving faster than ever, and a new title is emerging for HR leaders. It’s no longer enough to just keep up; it’s time to take the lead. That’s the message from Carlee Wolfe, a speaker at the upcoming Spark Talent 2025 conference and Associate Vice President of Leader Development at […]