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engagement

Eight Ways to Boost Employee Engagement and Create a Winning Workplace

How do you get employees to go the extra mile and perform at the peak of their capacity? Some say job satisfaction and happiness are key elements of exceptional employee commitment. I don’t disagree with that. But I would argue that employee satisfaction and happiness are not enough. After all, I could love my work, […]

potental

Looking for great talent? Start by recognizing potential

by Dan Oswald The cover article in the June issue of Harvard Business Review is titled “The Big Idea: 21st-Century Talent Spotting.” Since all of us as managers are constantly on the lookout for talent, the title of course grabbed my attention. The author, Claudio Fernández-Aráoz, a senior adviser at a global executive firm, boldly […]

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Do You Understand What Your Hourly Workers Need for Success?

Setting workers up for success should be at the forefront of every leader’s mind, but many workers feel their company doesn’t know what they want or need in order to succeed—and we’re not talking about success on the job (more on that later). As the hiring of hourly workers increases for the holidays, let’s take […]

The Power of Empathy in Leadership: Driving Innovation and Engagement

In a recent interview, Microsoft’s CEO emphasized a profound insight: empathy is the most significant source of innovation. This statement resonates deeply, positioning empathy not only as a human value but as a teachable skill essential for meeting people’s needs, fostering innovation, and engaging employees. Empathy, when combined with compassion, transcends simply recognizing emotion; it […]

From Clandestine Endeavors to Highly Visible Work in DEI

Christina Schelling is Senior Vice President (SVP) and Chief Talent and Diversity Officer at Verizon. While she was the first person at Verizon to hold this position, Verizon has a long tradition of embracing diversity and inclusion (D&I), and Schelling’s passion for this discipline has helped the company further those goals. An Unlikely DEI Origin […]

Yes, I Have Three Degrees (Heh, Heh)

It can be hard to tell a real degree from a diploma mill degree, says expert Jason Morris. All recruiters should beware. Morris, who is president of EmployeeScreenIQ in Cleveland, Ohio, started his discussion of background checking with a review of his degrees. His résumé lists three, a Bachelor of Arts from Kent State, a […]

No Overtime for UPS Supervisor, Court Rules

Yesterday, we looked at the case of Taylor v. United Parcel Service, Inc., in which longtime UPS supervisor David Taylor claimed he was entitled to back overtime pay. Today, the ruling of the California Court of Appeals

office

Home Office Support Top of Mind During COVID-19

While some companies had work-from-home (WFH) practices in place long before COVID-19 emerged, many did not. Many had to scramble to get employees into remote settings, except for those who have been classified as essential workers.

Layoff, Furlough, or Pay Cut: Which Is Best?

When you’ve trimmed all the fat you can trim from operations and marketing and the budget still isn’t balanced, companies have to turn to labor costs. But what’s the best option? There are advantages and disadvantages to each. Hiring Freeze Instituting a hiring freeze is an almost knee-jerk reaction in many organizations. But there are […]