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Why Do Companies Ghost Applicants? 

Most of our readers are HR professionals, hiring managers or others often on the hiring side of the job application process. So, it’s understandable that they may not fully appreciate the negative sentiment around what turns out to be a relatively common practice: ghosting applicants post interview.  Ghosting During the Hiring Process  Ghosting applicants refers […]

HR Departments of One Have These 5 Priorities

Last week, I shared anecdotal concerns from attendees at SHRM 2019’s session “The Top Five Priorities for an HR Department of One.” The session was given by Jennifer Currence, SHRM-SCP, MBA, and President of The Currence Group. Here, I would like to share the top five concerns, in descending order, of HR departments of one. […]

happiness

How Keeping Employees Happy Leads to Happier Customers

Most business leaders would put increased customer satisfaction at the top of their priority list as the best driver of repeat business and sustainable growth. Each new development will be finely scrutinized to see what the effect is likely to be on customers. How will this affect their experience? How will this make their lives […]

Leaving our lives to fate isn’t the path to success

by Dan Oswald Over the weekend, I watched a movie with my wife. I won’t say which movie because my guy friends will make fun of me. But in my defense, this past weekend included Valentine’s Day. Anyway, the movie talked a lot about fate and destiny and got me thinking about how much of […]

learning

Future of Work: We Are Having the Wrong Conversation

Conversations surrounding the future of work often take a similar bent: The robots are coming, and either they will destroy the modern workplace as we know it or everything will be fine. According to one expert, however, we are having the wrong conversation when it comes to the future of work. Forget artificial intelligence (AI) […]

Most Workers Feel ‘Off-Course’ in Current Job

A majority of working Americans consider their current job “off-course,” according to a new poll. Depending on your company, this could be a sign of dangerous waters ahead. The poll, conducted by Monster.com, reveals that more than 56 percent of respondents consider their current job “not on course at all” with their career visions. For […]

When Opportunity Knocks, Will You Open the Door?

Oswald, CEO of BLR, offered these thoughts on Lincoln, leadership, and opportunity in a recent edition of The Oswald Letter: It’s Lincoln’s second item—opportunities will present themselves—that I believe is most overlooked by those supposedly seeking opportunity. Often we are looking so hard for a certain opportunity or for opportunity to look a specific way […]