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Faces of HR: Jersey Mike’s CPO on Fueling Fast-Casual Growth

Betsy Mercado has recently stepped into the newly created, crucial role of Chief People Officer at Jersey Mike’s, a leading franchisor in the fast-casual sandwich space. Her mandate is clear: to guide the company’s rapid expansion by developing comprehensive people strategies that reinforce Jersey Mike’s distinctive, people-first culture. In this pivotal role, Mercado oversees the entire team […]

Vague Appeal Letters Help Overturn Denial for Dental Work

The claims administrator of an employer-sponsored health plan abused its discretion when it rejected a health benefits claim because it: (1) denied it without an explanation or plausible support; (2) had a structural conflict of interest because it was also the insurer; and (3) violated ERISA regulations by merely reciting its policy without refuting the […]

5 Considerations for Fostering a Collaborative Global Culture

In an increasingly interconnected world, fostering a collaborative global culture is imperative for leaders. At Astellas, a Tokyo-based global pharmaceutical company with 14,000+ people across the globe, we recognize the importance of embracing diversity and nurturing a collaborative global culture, so our people feel empowered to pursue brave ideas and ambitious outcomes. We have focused […]

meeting

4 Ways to Make Meetings Actually Worthwhile

Meetings. Ugh. The dreaded time suck of work life. Everyone complains about them, yet very few do anything to make them better. In fact, most of us are complicit in maintaining the status quo – that is, we’re bystanders, quietly allowing long, tedious, pointless meetings to perpetuate.

For Workplace Fitness, On-Demand Is in Demand

From lighter, faster shoes to Fitbit-style activity trackers, technology has long had an impact on our fitness habits. But now, technology is also becoming an important factor in where, when, and how we choose to exercise.

HIPAA

Year 2016 Was Biggest Yet for HIPAA Privacy Enforcement

The year 2016 was by far the biggest yet for monetary settlements under the Health Insurance Portability and Accountability Act’s (HIPAA) privacy and security rules, and 2017 thus far is proceeding apace, a leading HIPAA attorney told a recent conference.

Did You Know: The DOL Audits Health Plans

Employers always try to stay in compliance with applicable regulations, and most of us try very hard to ensure we’re doing everything right. That’s why the word “audit” can be so fear-inducing: An audit seeks to uncover any missteps—something no one wants.

Tech Literacy Is Crucial to Your Organization’s Success

In the 21st century digital economy, companies in all industries are becoming “tech companies.” The success of your company depends on your ability to innovate and stay current on the latest technologies. In the past 20 years, we have seen innovation by tech companies become the model for all organizations—open office floor plans, flexible hours, […]