Most Popular

Feed-Forward vs. Feedback: A Matter of Semantics?

There’s a lot of talk of feed forward replacing feedback. Why? Simply put, the vast majority of people don’t like feedback—neither giving it nor receiving it. Why is that? Our brains are programmed to avoid conflict unless it’s a direct threat to our safety. If we’re feeling safe and work is moving forward, why introduce […]

Accommodating Hearing and Visually Impaired Employees During Remote Work

Some of the often-hidden experiences in many offices even before the COVID-19 pandemic triggered a widespread shift to remote work have been the experiences of hearing and visually impaired employees. With a broad shift to remote work, these employees are often finding it more difficult than before to perform their basic job duties. Accommodating the […]

Faces of HR: Courtney Bass Sherizen on Accountability and the Power of HR

Like many of the HR professionals we feature in this column, Courtney Bass Sherizen didn’t always work in HR. She started her career as an 11th-grade English teacher with Teach For America. From there, Sherizen segued, not only founding a Beijing-based travel consultancy but also landing acting roles in Chinese soap operas. “I actually consider […]

5 Timekeeping Tips to Reduce Wage and Hour Risks

Under the Fair Labor Standards Act (FLSA), employers must maintain records of hours worked by each nonexempt employee. That means companies bear the ultimate burden of showing that records of hours worked are in fact accurate. If an employer is sued by an employee, a group of employees, or the U.S. Department of Labor (DOL) […]

award

Creating Incentives for Training Participation

Companies spend considerable amounts of money on training their employees. According to one expert, large companies with 10,000 or more employees spend $13 million per year on employee training on average; companies between 1,000 and 9,999 employees spend $3.7 million per year on average; and small companies with fewer than 1,000 employees spend $290,000.

Communicating SECURE Act 2.0 Retirement Changes to Your Workforce

A quick SECURE Act 2.0 summary is nearly impossible to give. Like the original 2019 SECURE Act, the goal of the update was to increase the number of companies offering retirement plans and to increase employees’ participation in those plans. While the original SECURE Act brought forth new changes, SECURE Act 2.0 far exceeds the […]

Tacking the “E” in DEI: BTS Focuses on Equity

Two particularly interesting aspects of our ongoing series on chief diversity officers (CDOs) and similar roles are the career paths those leaders have taken to get to where they are today and the creative approaches they apply to their unique diversity, equity, and inclusion (DEI) challenges. For this installment, we spoke with BTS Chief Diversity […]

How to Handle Mistakes? Consider a Just Culture

When something goes wrong in the corporate world, it’s not unusual for staff to wonder if they’ll suffer the consequences for a botched client meeting, late product launch, or drop in sales. But when something goes wrong in the healthcare setting, the stakes are often higher. Medical errors can physically hurt people—a misdiagnosed medication, a […]

diversity

How Inclusive Is Your Organization? Here’s How to Find Out

Over the past decade, organizations have invested considerable resources in workplace diversity and inclusion (D&I) initiatives. Pioneers in the field have even refined the way we understand these policies. It was only in 2020 that the dialogue shifted to focus on how widespread and effective these D&I initiatives are. In fact, a study published in […]