Conflict Resolution for Customer-Facing Staff Amid the COVID-19 Pandemic
It’s essential that training materials stay current. Most people cringe when they see out-of-date training materials—and rightfully so.
It’s essential that training materials stay current. Most people cringe when they see out-of-date training materials—and rightfully so.
Only 12% of employees feel strongly that their organization does a great job onboarding new employees. This low percentage makes sense when you consider that trainers often spend a few days throwing a large amount of information at employees and hope it all sticks. Research shows employees forget 50% of the information presented during a […]
The coronavirus (COVID-19) pandemic is causing disruptions throughout society, and government agencies aren’t immune from the need to make changes to normal practices.
Resilience (noun): the capacity to recover quickly from difficulties; toughness; the ability to spring back into shape.
More good news for the HR pros: That degree was worth it. We recently wrote about human resources (HR) making Forbes’ “America’s 15 Most Surprising Six-Figure Jobs” list. Now the HR profession has made another list: Salary.com’s “8 College Degrees That Will Earn Your Money Back” list.
The way we work today is a lot different from the way people worked just a decade ago. Freelancing is now a full-time job for many; 9-to-5 weekdays are being replaced by round-the-clock availability of independent consultants; and alternative work arrangements are becoming common throughout firms from global multinational corporations (MNCs) to local, bootstrapped start-ups.
Where are benefits heading? To Value-Based Benefits Design (VBBD), says consultant Carla McCormick. If you are not evaluating VBBD for your company, you are ignoring large potential savings, she adds. What is VBBD? It’s about taking a comprehensive approach to helping employees be healthier—and helping the company save money. McCormick, a consultant with Fallon Benefits […]
Recruitment has always had its fair share of challenges. That’s why the recruitment industry isn’t for the faint of heart. Recruiters are basically employment matchmakers; they’re working hard to pair the right people in the right positions in order to help companies better serve their customers. But that’s much easier said than done, and can […]
In recruiting new talent, employers want to know who the candidates are. Information is typically gathered through application forms, interviews, and background checks. Conducting a background check after a conditional offer is becoming more commonplace. According to a recent study from the Professional Background Screening Association (PBSA), 74% of employers conduct background checks following a […]
In an effort to provide our subscribers with access to sites in the states in which they operate that can provide state-specific assistance, resources, and information for businesses and employers, we have created the below list of the most valuable, relevant sites we could identify based on our research.