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How Every Office Miscommunicates and Three Ways to Avoid It

Considering how vital communication is to the success of each and every business, it is important that we constantly strive to improve upon our methods and work to avoid the common pitfalls.

4 Ways to Help Employees Reduce Fear of Healthcare Costs

The rising cost of health care in the United States has been an issue for decades. Add on the health and economic challenges that came with the coronavirus pandemic in 2020, and employers and their employees are struggling more than ever to manage their healthcare costs.

Unintended Consequences When Setting Sales Incentive Programs

For example: If salespeople don’t view your program as competitive, your best salespeople will seek greener pastures. If salespeople don’t view your program as fair, there will be morale issues. (For example, if plans aren’t carefully thought through, some territories may experience a high volume of easy sales, while other territories have little opportunity to […]

Train to Retain: 4 Tips to Ensure Frontline Retention in 2024

For many companies, frontline employees are the face of the business. They play a key role in determining the customer experience, from creating and delivering quality products and services in a timely manner to providing exceptional customer service. This makes retaining skilled, experienced, and talented frontline employees critical to a business’s success. High frontline employee […]

HR’s Thoughts on Balancing Company Culture and National Culture

Sandra was an HR Works Podcast 5-Minute Friday guest, listen to that here. “Culture” is a word that, in the world of HR, means company culture. But sometimes, a nation’s, a region’s, or an ethnicity’s culture becomes an important part of how HR maintains its company culture. Today’s “Faces of HR” guest has traveled all […]

Sorry, You Didn’t Get the Promotion

If Mike (less successful as a salesperson but more qualified for sales manager) gets the promotion, how do you minimize the risk that Sara (the superstar salesperson who was less qualified to be manager) will be upset? (Go here for the first part of the story.) Janove, author of the  The Star Profile, suggests that […]

equal pay

Employers Face Heavy Burden When Defending EPA Claims

Not only must you be vigilant in preventing workplace sexual harassment in the age of #MeToo, but you also may face an uphill battle in defending against gender-based pay discrimination claims under the Equal Pay Act (EPA), according to a new decision from the U.S. 4th Circuit Court of Appeals—which covers Maryland, North Carolina, South […]

No Travel Reimbursement for Feds Who Stay at Lodging They Own

Federal employees who stay at lodgings they own while on job-related travel should not even try to obtain a reimbursement for their lodging expenses. So says the General Services Administration (GSA), the federal agency that sets the rules for reimbursement of federal employees’ employment-related travel expenses. The GSA issued a final rule on Oct. 14 […]

Give Me A Break! Meal and Rest Break Requirements Governed by State Law

Q: Are there any exceptions to meal and rest break requirements? Can we allow employees to waive their meal breaks if they work six hours instead of eight? Federal law doesn’t require employers to provide employees with meal and rest breaks. Requirements for such breaks are often addressed under state law. As a result, break […]