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Managers

Do Your Employees Think They’re Smarter Than You? You’re Not Alone!

Discipline and respect for hierarchy are often what sets top organizations apart from the rest of the pack. Military historians often point to strict discipline as being key to the effectiveness of famous militaries throughout history, including the Greek phalanx, Roman legions, and Genghis Khan’s Mongols. Respect for the chain of command ensured unit cohesion […]

4 Steps to Conducting a Successful Coaching Session

I love being corrected and coached; especially by my wife.  My second favorite coaches are my four teenagers.  Since they’ve been sentient for a number of months now, they naturally have lots of tips and life wisdom to share with me, and I always receive it with humility.  What a gift their coaching is to […]

What Types of Employee Monitoring Does Your Business Conduct?

Does your organization conduct any type of employee monitoring? Most businesses do. After all, security and safety may depend on it. Let’s take a look at some of the reasons employers conduct employee monitoring, and then some of the most common types of employee monitoring conducted by businesses today.

confict

Productive vs. Unproductive Conflict in the Workplace

Our workplaces have a conflict problem. Over half of all employees (57%) have left a conflict situation with negative feelings—most commonly, demotivation, anger, or frustration—according to the “CPP Global Human Capital Report.”

Investigating Harassment Complaints: Sample Questions To Ask

The new EEOC guidelines on liability for harassment by supervisors emphasize the importance of thoroughly and impartially investigating harassment complaints. Your inquiry should include interviews of the victim, the alleged harasser and other witnesses who might have relevant information. The goal is to find out who was involved, what happened, and when, where and how […]

‘I’ve got a chronically ill employee’—Balance Compassion and Business

Form the habit for all your writings, (including e-mails, posts, etc.) to write as though for an audience. You never know who may ultimately end up reading what you wrote. Assume that someone will post it or tweet it, says Attorney Franck Wobst. It’s one of HR’s most difficult dilemmas—how to balance your compassion for […]

NLRB

The Benefits of Working with Labor Unions as an HR Professional

Yesterday’s post highlighted some of the common challenges and concerns HR professionals face when working with labor unions. Today’s post covers some of the benefits you might experience as an HR professional when working with labor unions, as well as some best practices you’ll want to keep in mind.