When the Pictures Don’t Line Up
Do you have team members that seemed great in the interview, are beloved by clients, and seemed to really be going somewhere but they just can’t get organized, keep making careless errors, or have trouble focusing?
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Iowa Court Decision Blurs Definition of Disability in Workers’ Comp Cases
A recent decision from the Iowa Court of Appeals should cause Iowa employers to hit pause on routine decisions relating to workers’ compensation claimants. The decision, Vetter v. Iowa Department of Natural Resources, effectively dismantled the definition of “disability” for disability discrimination claims.
NLRB Wants to Shield Employees’ Personal E-Mail Addresses, Phone Numbers
Continuing its quest to roll back rules put in place during the Obama era, the National Labor Relations Board (NLRB) is proposing ending a requirement that employers turn over available employee personal e-mail addresses and cell phone numbers to union organizers.
Work-life Challenges Across Generations: Millennials, Parents Hit Hardest
Knowing that Millennials and parents are under increasing pressure, EY, a company that provides professional services, conducted a survey to understand what employees seek in a job—why they quit, why they stay, and how this differs by generation. The study consisted of approximately 9700 adults aged 18 through 67—who are full time employees—across a variety […]
Don’t Expect Interviewees to Wait Around
A recent study by Robert Half says that interviewees find waiting to hear back from a company is the most frustrating part. If they haven’t heard back in a week or two, they’ll move on to other companies. While we are in a talent crisis, can companies afford to lose quality talent because they didn’t […]
The Optimistic Coach
Great coaches see the best in those they coach; however, I’ve noticed that their positive attitude extends toward the world and the future—an attitude that is infectious. They are unabashed purveyors of hope, an all-too-rare commodity in today’s world.
What Mandatory Work-from-Home Requirements May Teach Us
The rapid global spread of COVID-19 has led governments around the globe to place restrictions on human interaction. Even state and national governments that haven’t made isolation or quarantine mandatory have discouraged large gatherings and encouraged people to practice social distancing.
Do Companies with ‘Soul’ Do Better than Those Without?
In yesterday’s Advisor, consultant Josh Bersin offered research and tips on talent acquisition; today, we present his take on corporate “soul,” engagement, and The Simply Irresistible Organization®.
Does Your Organization Have Good Maneuvering Skills?
Industries and markets are constantly (and rapidly) evolving, and to survive, your organization must be maneuverable. How can you develop such skills in your workforce? We have insight on this from Jeffrey Phillips and Alex Verjovsky, authors of the book OUTMANEUVER: OutThink, don’t OutSpend.
Giving Coworkers Great Customer Service
Yesterday’s Advisor made the case for customer service training by describing how one company experienced great growth by focusing on customer service. Today we take a look at training employees to give their coworkers great service.