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The Workers Seeking a ‘Soft Life’

Employers love when they find staff who are passionate about their careers and the work they do—workers who turn that passion into committed engagement and are willing to put in long hours and tolerate stress and demanding tasks in order to get the job done. Of course, that kind of commitment is great for an […]

Giving Coworkers Great Customer Service

Yesterday’s Advisor made the case for customer service training by describing how one company experienced great growth by focusing on customer service. Today we take a look at training employees to give their coworkers great service.

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Keeping the ‘Best’ in a ‘Best Place to Work’

Being recognized as a “best place to work” is a true testament to a company’s culture, but maintaining that status is what distinguishes organizations that are genuinely committed to meeting and exceeding their workforce’s needs from those that merely rest on past successes. Achieving “best of” status is a great accomplishment but also should be […]

Does Your Organization Have Good Maneuvering Skills?

Industries and markets are constantly (and rapidly) evolving, and to survive, your organization must be maneuverable. How can you develop such skills in your workforce? We have insight on this from Jeffrey Phillips and Alex Verjovsky, authors of the book OUTMANEUVER: OutThink, don’t OutSpend.

Twitter WARNing: How Layoffs Can Trigger WARN Act Requirements

After Elon Musk took ownership of Twitter, the company laid off over 900 California employees. As news spread that Twitter plans to eliminate 50% of its workforce, employees filed a class action lawsuit against the company alleging the reduction in force violated the Worker Adjustment and Retraining Notification (WARN) Act as well as California law. […]

FMLA Leave: Tom Brady Plays Through the Pain–Why Can’t You?

It’s no-pain, no-gain for Tom Brady, but pressuring employees to work while injured may violate the Family and Medical Leave Act (FMLA). Love him or hate him, you have to give it to Tom Brady–the man is dedicated to his sport. Last week, he was called upon once again to play through the pain and […]

Video: Why Employers Should Focus on ‘Business Readiness’ When Implementing Change

Traditionally, when employers have sought to prepare their work teams for big upcoming changes—e.g. new processes, a new organizational structure, new software, etc—in the workplace, the focus has been on “change management.”  Speaking to an audience of human resources (HR) and employers at BLR’s Advanced Employment Issues Symposium (AEIS) in Las Vegas, keynote speaker Kelli […]

Ask the Expert: When Does FMLA Allow for Intermittent Parental Leave?

Question: If an employee takes Family Medical and Leave Act (FMLA) leave to bond with his new child, would he be able to take additional bonding time later the same year if he still had FMLA time available? Answer: The FMLA has some restrictions on when an employee can take leave for birth or bonding […]

Typical Platitudes Aren’t Enough for Your Compensation Strategy

You need something more than platitudes to get and retain the people you want, says Csizmar, who is founder and principal of CMC Compensation Group. What Are We Talking About? When we talk strategy, we’re talking about “a plan, method, or series of maneuvers for obtaining a specific goal or result.” It’s a guideline or […]