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training

5 Long-Term Effects of Ill-Conceived Training Programs

Learning and development (L&D) is becoming a central hub for safety, innovation, and business growth in the modern-day workplace, especially in the era of evolving technology, big data and data analytics, skills gaps, workplace shootings, sexual harassment and discrimination awareness, and decreased employee engagement.

Sick leave

Leave Management: Survey Spotlights Paid Leave and Other Top Trends

The landscape of employee leaves continues to grow in scope, complexity, and unpredictability. The Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), and other federal statutes have been joined by state, counties, and city leave laws. At the same time, more large employers look at paid leave as an important recruitment and […]

Measuring the Success of RTO Policies

It’s no secret that there has been a tug of war between employers and employees in the post-COVID era around return-to-office (RTO) efforts on the part of employers. While many employers would love to bring staff back to the office, a majority of employees prefer fully remote or at least hybrid work arrangements. And while […]

1,000 Candidates a Day? I’m Capable of That

Recruiters today recognize that they can, and probably should, do most or all of their sourcing online and through social media, but many recruiters don’t know how to go about it.

DOJ’s Civil Division Initiates False Claims Act Investigations of DEI Practices

The U.S. Department of Justice (DOJ), Civil Division is sending civil investigative demands (CIDs) to federal contractors seeking information on their diversity, equity, and inclusion (DEI) practices under its authority to investigate False Claims Act (FCA) claims. Flowing from President Trump’s Executive Order 14173, which seeks to limit DEI efforts, the DOJ recently launched the […]

Tesla

More Customer Service Lessons Learned from Tesla

In two previous posts, we’ve been discussing how Tesla has grown an incredibly strong brand with fierce customer loyalty. We focused on the lessons from real-life examples that can be applied to any business. We’ve discussed the first six examples in our previous posts, and here, we’ll look at the last four.

hiring

Legal Hiring in 2019: What Managers Need to Know

The start of a new year is a great time to hire new legal staff. If you’re like many law firms and corporate legal departments in the United States, that’s good news, as litigation and other specialty areas are driving organizations into hiring mode in the beginning of 2019.