Trainer Tip: Using ‘Openers’ and ‘Closers’ Effectively
What are openers and closers, why should trainers use them, and what can trainers do to ensure that they are using these tools effectively?
Most Popular
Time to Refocus Training on Remote Work?
Currently, huge numbers of American workers are working remotely as a way to promote social distancing and slow the spread of COVID-19. Employers’ mind-set has been that the current situation is a necessary temporary measure as we ride out the worst of the pandemic. However, as the virus is rebounding in many states where social […]
What Hiring Managers Need to Know About Recruiting Engineers
It is a good time to be a software engineer. The U.S. Bureau of Labor Statistics projects that between now and 2029, employment of engineers will grow at a rate five times that of other positions. With that much demand, it’s not surprising that hiring engineers is hard and likely to only get harder. However, […]
Hiring Ex-Convicts
More than 650,000 ex-offenders are released from America’s state and federal prisons every year. Studies show that approximately two-thirds will likely be rearrested within three years of release.
Getting Pay Equity Right
Fairness is a major factor that tends to color how employees view the workplace. If a happy, engaged employee learns that another employee doing the same job is getting 15% more than he or she is getting, all the other things that made the job seem great turn to ash.
Best Practices—Know Your Audience, Tailor Your Training Blueprint
Every trainer should know that learning style will determine a trainee’s level of engagement in the training, as well as their retention of the information afterward. While it’s always complex to train large groups of people, we’ve got a few best practices for instructors to consider.
3 Signs Your Managers Are Failing at Performance Management
It’s easy to blame employees for their underperformance, especially when their managers are doing the same. The truth, though, is that sometimes it’s the managers themselves who are at the root of the problems.
Vacation Pay Lawsuit Takes Excursion to Appellate Court and Back
Winnebago County, Illinois recently attempted to avoid a claim for accrued but unpaid vacation pay under the Illinois Wage Payment and Collection Act (IWPCA) by invoking the 1-year statute of limitations in the Illinois Local Governmental and Governmental Employees Tort Immunity Act. Read on to learn whether the Tort Immunity Act gives a break to […]
Learning How to Engage in Small Talk
Some people seem to have a natural ability to strike up a conversation with just about anyone. But others try and fail to be engaging conversationalists or avoid small talk altogether, either because they see it as a waste of time or because of their introversion and social anxiety. The Value of Small Talk Small […]
Unorthodox Recruiting Methods: Capture the Flag, Escape Rooms, and More!
How do you know a candidate is the perfect fit for the role, other than the conventional ways of following up with references, cross-checking résumé content for accuracy, etc.? Have you tried any unconventional ways to recruit candidates?