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It’s August and the office is freezing: Why is that and what should HR do?

The dog days of summer generally aren’t known for temperatures that bring on bouts of shivering—unless you’re among the many who work in office buildings that are not so much air-conditioned as they are refrigerated.  Office thermostat wars can be an issue year-round, but a recent study hitting the news gives freezing workers more ammunition […]

Employers: Be prepared for an EEOC lawsuit

by Kevin J. Skelly Employers sued by the Equal Employment Opportunity Commission (EEOC) often face more challenging demands for discovery and settlement agreements than companies facing lawsuits filed by individual employees. Let’s look at what you can expect if the EEOC comes knocking at your door. How an EEOC investigation works Employers are often all […]

5 Critical Leadership Traits Executives Need to Thrive in the Post-Digital Workplace

L&D professionals identify the ability to effectively deliver insights on skill gaps as a key priority. However, as the workplace becomes increasingly more digitized it’s important that executives understand the key traits that are critical for leadership to succeed. According to research from Randstad US, executives must develop new leadership capabilities in order to successfully […]

Do You Measure Your Onboarding Results?

Onboarding is key to any HR unit. It’s a critical time in an employee’s early development and sets the stage for the rest of his or her time with your organization. Just as with meeting a new person, first impressions matter.

5 Skills That Will Define CX Leadership for the Next Decade

We’re all consumers and have a seemingly endless choice of brands to shop and engage with, but what really makes customers loyal and coming back for more are the experiences they have. So when we think about the customer experience (CX), we think of traditional sales and marketing touch points along the customer journey. However, […]

retention

The Power of Positive Actions

There is a well-known phrase that says people don’t leave companies—they leave managers. Let’s take that notion a step further: People don’t leave companies—they leave environments where energy absorbers thrive under poor managers. Or even worse, they leave energy-absorbing managers.

CER/PCORI Fees—Get Ready to Fund Health Care Research

What Is the Amount of the Fee? The fee is: • $1 times the average covered lives for policy years ending on or after Oct 1, 2012 and ending before Oct 1, 2013; • $2 for policy years ending on or after October 1, 2013 and before October 1, 2014 • $2 plus an adjustment […]