Practical HR Tips, News & Advice. Updated Daily.
For many companies, frontline employees are the face of the business. They play a key role in determining the customer experience, from creating and delivering quality products and services in a timely manner to providing exceptional customer service. This makes retaining skilled, experienced, and talented frontline employees critical to a business’s success. High frontline employee […]
In a highly competitive landscape, businesses that leverage data-driven insights to optimize, manage and automate work processes gain a competitive advantage. Making smart choices about where to implement and how to manage process automation is key. Process intelligence can help by utilizing advanced data analysis to identify processes that are best suited for automation. This […]
With Black History Month well underway, we’re continuing our celebration of black professionals and their contributions to and achievements in the field of HR. For this edition of Faces of HR, we give flowers to Antoine Andrews, Chief Diversity and Social Impact Officer (CDIO) at SurveyMonkey, a global leader in survey software. Andrews joined SurveyMonkey […]
“Why is it that some organizations excel in Diversity, Equity, and Inclusion (DE&I) while others falter?” This provocative question sets the stage for a deep dive into the world of DE&I, based on my enlightening interview with Michelle Marshall, the head of Diversity, Equity, and Inclusion at PUMA North America. In our conversation, Marshall reveals […]
Guest: Vicki Salemi, Career Expert at Monster According to Monster’s recently released 2024 Work Watch Report, 95% of workers are looking or planning to look for a new jobs in 2024. What is causing so many employees to have this ‘wandering eye’ in the new year and consider these new career opportunities? Are they the […]
“Talent is the number one priority of a CEO. You think it’s about vision and strategy, but you have to get the right people first” – Andrea Jung, Grameen America As businesses gear up for the challenges and opportunities that 2024 will bring, talent management remains at the forefront of strategic priorities. In a landscape […]
The past three years have been an arduous journey for HR leaders to say the least, navigating the landscape of the pandemic, the loss of talent during the Great Resignation, and continued economic uncertainty. Amidst this, I’ve seen first-hand a significant shift emerging within the HR industry– a resounding rise in an employee-first mentality by […]
There seems to be a growing trend of CFOs moving into CEO or president roles, according to a report by Bloomberg. As previously highlighted by HealthLeaders, this shift shows the changing nature of the CFO’s role in healthcare and the need for finance leaders to possess a deep understanding of what drives growth to succeed in top […]
The post-pandemic era has ushered in a new normal for the workforce, with remote work becoming a staple for many organizations. This shift has brought unique challenges and opportunities, particularly in the realm of employee training. As companies adapt to this change, developing effective strategies for remote training is crucial to ensure employees remain skilled, […]
Kari Mayfield’s professional journey offers a unique perspective on the evolving role of diversity and inclusion within the corporate sector. Currently serving as the Global Diversity Inclusion Leader at Ping Identity, Mayfield has navigated a career that spans various industries and roles, leading her to a position where she can significantly impact workplace culture. Her […]