Non-Verbal Communication: Still Important on the Phone
In person body language conveys a lot of meaning. But what about over the phone? It turns out, body language still matters even when the person you are talking to can’t even see you.
Tag: communication
How to Teach the Basics of Professionalism
HR professionals have probably seen it all, including those employees that come off as less than professional. Their unprofessional behavior might have no bearing on their skills and knowledge, but you might not put them in front of a customer. Luckily, a skill like being professional can be taught.
6 Principles of Successful Storytelling
To tell stories successfully, we need to understand a little about why stories connect and a lot about how to build that connection through listening and storytelling.
What It Really Costs When You Don’t Invest in Employee Development
Deciding to invest in the growth of your employees is more than just a question of budget. If your company chooses not to invest in employee development, you’re setting your business up for lower employee engagement rates, lower chances of attracting and retaining talent, and employee stagnation—all of which deeply affect your company’s productivity.
The Toothpaste Can’t Go Back in the Tube: 6 Tips for Workplace Communication
I recently watched a preschool teacher deliver a message on “Words that Hurt.” The teacher creatively used a tube of toothpaste and a paper plate per student for this hands-on activity. I watched 12 small children eagerly squeeze the entire contents of a tube of toothpaste onto a paper plate, giggling as their plates filled […]
The Hidden Art of Becoming a Samurai Listener
We tend to treat the ability to listen well as a soft skill, or something with which you are born or otherwise mysteriously acquire. But it can be the crux trait for advancing your career. If you put the art of communication in business settings into the context of reading an opponent in the martial […]
3 Tips for Getting Candidates to Respond to Your E-Mails
In today’s competitive candidate market and with the rise of artificial intelligence (AI), aka “the robots,” we tend to forget about the human elements of recruiting. With the emergence of sourcing tools, finding top talent today is easier than ever. The hard part is getting them to respond. Can we create a compelling enough message […]
Leverage Text Messaging to Screen More Job Candidates, Market Your Brand
Employees are the most significant investment an organization will make for its future. Recruiting the right people is an integral part of any business plan, but unfortunately, it is also a challenging and time-consuming task.
Communicating the Employee Value Proposition (EVP)
Whenever a potential employee considers working for your organization, there are a lot of factors they will likely be considering—things like pay, benefits, company image, organizational values, and more. All of these things put together are the things that make up the EVP—the value that an employee derives from working there.
Promoting a Positive Culture Through World-Class Employee Communication
One of the most effective ways to promote a positive work culture is to make employee communication the cornerstone of employee engagement.