Tag: HR

Telecommuting and Dress Codes (Survey of 2,000 HR Pros)

In yesterday’s Advisor, we featured survey results (from 2032 participants) on standard and nonstandard perks. Today, data on telecommuting and dress codes, plus demographic data concerning survey participants. [For the beginning of the survey report, go here.] Telecommuting Formal telecommuting guidelines are in place and employees are required to sign a formal agreement for 23.8%. […]

Performance Appraisals—What’s Really Happening?

Please participate in our brief survey and see how what you are doing stacks up against what other successful companies are doing. We’ll get answers to these questions and more: How often are appraisals conducted? What specific characteristics/abilities/behaviors do you measure? If you use software, which software program do you use? How is your performance […]

Train Your People on These 6 Steps of Progressive Discipline

The information in today’s issue first appeared on HR.BLR.com. Six Steps in Progressive Discipline Customize the steps in this training outline to your own progressive discipline system to ensure your employees know how progressive discipline works in your organization. 1. Informal meetings and oral reprimands Used for minor and first offenses, such as: —Tardiness —Smoking […]

Risk Mitigation When Using Contingent Workers

When using contingent workers, defined as non-traditional and non-employee workers (often either independent contractors or workers leased from temp agencies or professional employer organizations), employers remove a lot of the hassles associated with managing a workforce internally. However, they also introduce some risks, especially since the decisions are often out of their hands.

Do You Train on Proper Progressive Discipline?

The information in today’s issue first appeared on HR.BLR.com. Background for Trainer The disciplinary response to a problem or incident should never come unexpectedly to a worker like a bolt from the blue. The employee must be able to see, at least in hindsight, that the way for a supervisor’s action was clearly paved. And […]

Where to Get Pay Survey Data

Pay surveys are an important tool for developing and maintaining pay plans that fairly reward employees without breaking the bank. But where should the information come from? Should it be gathered by someone in-house? Or paid for from a consultant? What are the options?

Where to Get Pay Survey Data

Pay surveys are an important tool for developing and maintaining pay plans that fairly reward employees without breaking the bank. But where should the information come from? Should it be gathered by someone in-house? Or paid for from a consultant? What are the options?

When to Retroactively Designate FMLA Leave

What happens if a manager forgets to inform HR that an employee has absences that could be FMLA-qualifying? Can those absences still be counted against the employee's 12-week FMLA allotment for the year? What about when an employee has an emergency and must take leave immediately but was unable to request it? Can that count […]

Performance Appraisals—What’s Really Happening?

Performance appraisals—everyone does them, but few think their approach is optimal. What’s happening with appraisals in the real world? What are your competitors up to? Help us find out!   Please participate in our brief survey and see how what you are doing stacks up against what other successful companies are doing. We’ll get answers […]

Is Customer Service Training a Priority at Your Company?

In a BLR webinar titled “Customer Service: How to Build a Culture of Exceptional Service in Your Organization,” Gregory P. Smith, CEO of Chart Your Course International, described the success of Zappos, whose gross sales steadily and rapidly increased from 2000 to 2008 largely based on word-of-mouth and customer service. The lessons learned from Zappos […]