10 Training Tips to Turn Negative Customer Experiences into Positive Ones
In today’s Advisor, we hear from a customer service expert on how training helps customer service representatives turn negative experiences into positive ones.
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Changes to IRS’ EPCRS Focus on Auto-features
The second round of revisions to IRS’ Employee Plans Compliance Resolution System in a week focused on failures in automatic enrollment and escalation in defined contribution retirement plans. The procedural changes from the agency also addressed DC plans’ automatic employee contribution features that experience short-term elective-deferral failures. The procedural changes in Revenue Procedure 2015-28 were released […]
Training and Development Survey—What’s New?
Training—it’s how you mold promising new hires and start creating your company’s future leaders. What’s happening with training and development in the real world? What are your competitors up to? Help us find out!
The ACA—Wellness Plan Requirements?
More aspects of the Affordable Care Act (ACA) are being officially implemented, and organizations have many questions as to which rules and regulations apply to them. Wellness programs are on the rise, and some wonder if they are governed by the ACA. Know the facts in order to comply.
Sniffing out an ADA case: Aromatherapy at work sparks questions
The human resources department often finds itself in the position of mediating disagreements about thermostat settings, noise levels, perfume sensitivities, and an array of other workplace issues. But when employee preferences—or even prescriptions—intersect with the law, the job gets more challenging. Recently a group of attorneys was asked whether an employee’s use of aromatherapy at […]
Timely Tax Training
In yesterday’s Advisor, we went over basic tax information regarding payroll deductions and Form W-4. Today, we cover the W-2 form as well as basic tax filing information.
Implementing an Unlimited Vacation Policy—It’s Tricky … But It Can Be Managed
In yesterday’s Advisor, we looked at some of the pros and cons of an unusual vacation policy—one that provides unlimited time off to employees. Today, we present a few more potential pitfalls of such a policy, but also some suggestions on how to manage the problems to make the policy successful.
Spotlight on California: The Top 10 Cal/OSHA Goofs to Avoid for 2015
Employee safety is a top concern in many California industries, and Cal/OSHA is ever vigilant when it comes to enforcement. How can you avoid costly compliance missteps? Todd Hunt, Esq., has some tips for employers.
New Tennessee law allows workers to sue if fired for having guns in cars
Tennessee employees have a new option for suing their employer now that Governor Bill Haslam has signed a bill enabling workers to sue if they are fired for storing guns in cars parked in their employer’s parking lot. A 2013 law gave employees with handgun carry permits the right to store firearms and/or ammunition in […]
Upping Your Compensation Game? How to Get Top Brass On Board
Yesterday, Diana D. Neelman and Mary A. Rizzuti of Compensation Resources, Inc., provided some insights on crafting an innovative compensation strategy. Today, they reveal a key piece of the implementation puzzle: how to get top management on board with new initiatives.