Author: Stephen Bruce, PhD, PHR

Forward-Looking HR Metrics Let You Act Before Problems Arise

HR activities, such as training, staffing, orientation, discipline, and benefits, are difficult to directly connect to operational performance metrics, such as sales, profitability, costs, delivery, quality, and service. And they tend to be reactive, not proactive. Consultant Rick Buchman shows you how to connect the dots.

Plan Identifier Rules Not Written for Self-funded Plans

With the HIPAA deadline for obtaining a health plan identifier less than two months away, plan sponsors have encountered major problems trying to get one — if they’ve started at all, according to a poll conducted by the ERISA Industry Committee. “ERIC’s members are really struggling with the requirements for health plan identifiers,” said Gretchen […]

Do You Train Leaders on These 5 Leadership Skills?

Anyone can go to school to learn their profession. But being a leader is a learned skill that can be gained only in the field. Through an accumulation of experiences and a deep understanding of the knowledge gained about their organization and teammates, workplace leaders can make multiple decisions at a moment’s notice. These decisions […]

7 Steps that Managers Can Take to Improve Employee Engagement

By William Taylor If you want higher productivity from your employees and better customer service, one way to achieve that is boosting employee engagement. A recent survey reported that about 63 percent of U.S. workers are not engaged in their jobs. When employees are disengaged, they lose productivity and can negatively impact the morale of […]

How Attractive Are You to Potential Employees?

For instance, while you may be the greatest employer, if you do not have a company website, chances are that you will appear “antiquated” and some candidates may not consider you as their top choice.  Therefore, the following are areas that you may want to explore in preparation for recruiting candidates.

Train Workers on What to Do in Weather Emergencies

Weather emergencies and other natural disasters can strike any workplace, often with little warning. If you and your employees are not adequately prepared for these events, the potential for a catastrophe is heightened. On the other hand, when you’ve anticipated emergency needs and prepared your employees to deal effectively with the most difficult situations, the […]