Most Popular

5 Ways to Engage Employees Across Multiple Generations

When it comes to motivating employees, it’s important to understand that different generations have different needs. As a baby boomer, I prefer a more structured work environment that puts a higher value on hard work. Millennials often place a higher importance on work/life balance, timely feedback, and opportunities for career development to thrive in a […]

HR’s work not over when harassment investigation ends

As more and more people are coming forward with claims of sexual harassment in the workplace, employers have rightly focused on making internal investigations thorough and effective. But the work doesn’t end when the investigation is wrapped up. In fact, it may be just beginning, according to an attorney and a human resources expert who […]

HR Top 10: Summer Rewind

September is here! It seems like just yesterday we were all planning for vacations, and suddenly it’s back-to-school time already. Before we celebrate the unofficial start to fall, we’ll catch you up on some of the most popular HR Daily Advisor articles you may have missed this summer.   HR Policies & Procedures Top 10 […]

Minnesota

Is Quitting to Care for Fiancée Covered Under Minnesota’s Unemployment Law?

Employees who quit their jobs to care for a member of their immediate family generally are qualified to receive unemployment benefits in Minnesota. However, the Minnesota Court of Appeals recently heard a claim in which a former employee was denied unemployment benefits due to the fact that “fiancée” doesn’t fall within the statutory definition of […]

GE Brightens Up Women’s Leadership Program

When GE execs wanted to brighten up their black-and-white training materials for their Leadership Practices Program for Women, they did so literally—with color. The program, administered by two women executives (who job share), seeks to address and provide insight into the unique concerns of talented, “high-potential” female employees. The facilitators, Nancy Schumann and Sandy Sullivan, […]

skills

Navigating the Skills Revolution in the Age of AI

The rapid evolution of AI is causing significant shifts in the workforce across industries. AI agents are taking over various tasks, rendering certain skills irrelevant and making some jobs obsolete. Business leaders are struggling to effectively assess human capital and identify skill gaps that need closing. This leaves HR leaders grappling with essential questions: How […]

Multigenerational Study Reveals Employees’ Distinct Perspectives on Benefits

From Zoomers to Boomers, today’s workplace comprises four generations with divergent views and perceptions of their employment. What’s on the minds of this increasingly broad employee base as it continues to skew younger and benefit needs become even more nuanced? ARAG, a leading provider of legal insurance, recently conducted the Multigenerational Workforce Study 2024 to […]

Cracking the Code: How to Attract and Retain Hourly Workers

For many employers, attracting and retaining hourly workers seems like a puzzle with no solution. Employers often feel like the struggle to hire never stops. And even when people are hired, they’re often on the job barely long enough to be properly trained before they leave for what they think will be greener pastures somewhere […]

script

Why Everyone in Your Organization Needs to Be Trained in Customer Service

According to Salesforce, customer service is the number one factor influencing how much a consumer trusts a company. And it’s not just external customer service (customer-facing interactions) that plays a factor in whether a consumer views an organization favorably either; it also includes customer service that reaches across an entire organization’s interior too.