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Sales Training Should Focus on Both Business Objectives and Customer Problems

We would like to offer a declaration—an inflexible line in the sand, if you will. It is foundational to the value of sales training and the professionals who proudly call themselves sales trainers. It is as follows:
Every sales trainer has to enable two outcomes—increase revenue year over year and protect revenue year over year.

Q&A: Can Software Solve the Recruiting Crisis?

I recently had the pleasure of sitting down with Zoe Harte, Senior Vice President, Human Resources and Talent Innovation at Upwork to discuss the findings in their recently released Future Workforce HR Report 2018.

Outside Compensation Experts and HR: What’s Your Role?

As part of the Human Resources team who has significant compensation expertise, you may be feeling a little, well, left out. The climate around executive compensation is complicated right now, including both increased regulation and increased outrage (not coincidental, by the way). It may have your compensation committee bringing in the big guns—external resources called […]

How to Master the Art of Mentoring in the Workplace

Now more than ever, mentoring in the workplace is essential for employee growth and success. As companies continue to work in a remote or hybrid capacity, the “how” of mentoring is changing and, according to industry experts, needs to be adaptable for virtual settings. We recently connected with Tina Mirfarsi, VP of Communications & Culture […]

Hottest Gift this Holiday Season? Work-life Balance

Thanksgiving is behind us, and the holidays are in full swing. Most of us feel busier than ever this time of year. With parties to attend, gifts to buy, and anticipated travel for the holidays, there certainly is a lot going on. How do we find time to get everything done and still do our […]

How Automation Supports Humanity at Work

We’ve long used technology to simplify our personal lives, such as for getting directions and checking weather forecasts, to name a few. Now, more consumer-grade tech than ever can simplify the work we do, too. But tools like self-service software and automated payroll processing aren’t a substitute for people—they complement people. In the last few […]

Love Is in the Air: Coworkers Say ‘I Do’?

Who says that office romances can’t work out? Here are a few examples of past SBT’s where coworkers said ‘I do.’ A 7-11 Wedding—This couple paid tribute to the employer that brought them together by returning for their nuptials. Any guess what time they had the ceremony? Exchanging Rings Under Golden Arches—This wedding had a […]

Train Supervisors to Manage Challenging Employees

The objective of the following role-playing exercise is to review strategies for managing challenging employees effectively. Instruct trainees to choose a partner and role-play each of the following situations. For the first role-playing exercise, one person takes the role of the supervisor and the other, the role of the employee. Then, for the second, switch […]

4 Innovative Ways to Attract Candidates Through Content Marketing

Content marketing has become a buzzword in recent years, but it’s actually a very simple concept: using content to do your marketing. Instead of hard selling, content marketing focuses on being creative and attracting the right people. By creating pieces (blog posts, videos, Instagram posts, white pages, etc.) about what it’s like to work with […]