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Salary Structure for Small Companies: Too Much?

On the surface, the formal salary structure program Judy Canavan helped implement at a 20-person, not-for-profit company might seem like wearing a tuxedo to a hoedown—a bit much. But when you look a little deeper, you may get a different impression.

Employee Engagement

Control vs. Connection and the ‘Critical Couple’

With over 4 decades of experience as a teacher, an organizational change practitioner, and a communications consultant, Dalton Kehoe, PhD, knows how to manage well and drive engagement. Dr. Kehoe, author of Mindful Management: The Neuroscience of Trust and Effective Workplace Leadership, has some tips for our readers. The problem: Only 30% of U.S. workers […]

Salary Remains an Important Tool for Talent Attraction

While there are conflicting reports about what workers want from their employers—whether it’s more flexibility, better workplace perks, access to better health benefits—one thing remains clear: employee compensation is the key to attracting and retaining talent.

day off

Just Take the Day Off, You’re Already Wasting It

If you look around your office right now, how many of your employees or coworkers are engrossed in their cell phones? It’s become all too common to see people more focused on a cell phone screen rather than what’s going on around them. But how is this trend affecting productivity? Would you like to wager […]

training

State-of-the-Art Simulation Training Gives Employees Hands-On Experience

Many organizations are turning to virtual simulators to create realistic training scenarios and, in the process, help employees refine their skills and learn best practices. From computerized flight simulators for pilots to simulators that give healthcare professionals opportunities to practice lifesaving skills, the technology is proving to be a great benefit for a wide range […]

feedback

Alignment and Consistency Are Key to Communicating CEOs’ Vision

Being elevated to the rank of CEO is the pinnacle in the careers of many people in the business world. But the prestige, authority, and compensation also come with a great deal of challenges and responsibilities.

New Data Shows Lack of Preparation and Regret Plague Many American Workers

Reaching retirement is a bittersweet goal and achievement for many Americans. On the one hand, it represents a well-earned transition to a quieter, more relaxing life after a long career. On the other hand, it represents the loss of some measure of purpose and worth for many. But for a growing number of Americans, retirement […]

script

Why Everyone in Your Organization Needs to Be Trained in Customer Service

According to Salesforce, customer service is the number one factor influencing how much a consumer trusts a company. And it’s not just external customer service (customer-facing interactions) that plays a factor in whether a consumer views an organization favorably either; it also includes customer service that reaches across an entire organization’s interior too.

rape

The Ninth Circuit Clarifies Employers’ Obligations When Addressing Social Media Posts Affecting Workplace

A recent Ninth Circuit decision clarifies employers’ obligations to address hostile work environment complaints arising out of employees’ off-premises social media activity. In Okonowsky v. Garland, the Ninth Circuit overturned a Title VII sexually hostile environment summary judgment ruling, finding that the court had erred by considering only some of the evidence and by applying incorrect […]