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Alignment and Consistency Are Key to Communicating CEOs’ Vision

Being elevated to the rank of CEO is the pinnacle in the careers of many people in the business world. But the prestige, authority, and compensation also come with a great deal of challenges and responsibilities.

New Data Shows Lack of Preparation and Regret Plague Many American Workers

Reaching retirement is a bittersweet goal and achievement for many Americans. On the one hand, it represents a well-earned transition to a quieter, more relaxing life after a long career. On the other hand, it represents the loss of some measure of purpose and worth for many. But for a growing number of Americans, retirement […]

What’s the Link Between Interest Rates and the Labor Market?

Two macroeconomic factors have recently been on employers’ minds: interest rates and the labor market. While these two issues may at first seem to have little, if any, connection to one another, they are actually quite closely linked. For example, in a recent article for Fortune, Christopher Rugaber and the Associated Press write, “America’s employers […]

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Why Everyone in Your Organization Needs to Be Trained in Customer Service

According to Salesforce, customer service is the number one factor influencing how much a consumer trusts a company. And it’s not just external customer service (customer-facing interactions) that plays a factor in whether a consumer views an organization favorably either; it also includes customer service that reaches across an entire organization’s interior too.

Preparing for Your First Interview as a Recruiter

According to a report from the U.S. Department of Labor, hiring the wrong employee can cost a business as much as 30% of the individual’s annual earnings. Therefore, asking the wrong questions and making the wrong judgments in an interview could be expensive for your organization.

12 Gaps in Your Candidate Experience

A survey by CareerBuilder shows that there might be some serious gaps between your organization’s recruiting needs and your candidates.

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The Business Impact of Distractions

Work can be hectic and full of distractions, especially for subject matter experts, technical resources, managers, and others who frequently have people coming to them for help or advice.

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Travelers Offers Student Loan Repayment, 401(k) Match

By the year 2025, it’s estimated that Millennials will make up roughly 75% of the American workforce. This means that HR professionals, business owners, hiring managers, and anyone else involved in the recruitment process needs to have a solid understanding of this demographic if they hope to compete in the market.

They’re baaack! 5 considerations for rehiring boomerang employees

by Sara Hutchins Jodka The return of LeBron James to the Cleveland Cavaliers riveted the sports world and reinvigorated Cleveland. For employers, however, James’ “going home” has prompted conversations about boomerang employees—i.e., employees who leave an employer only to return later. This article looks at this relatively new concept and outlines what factors employers should […]