Bringing Passion and Purpose to PRIDE
Adrienne Lawson, EdD, is very new to her role at PRIDE Industries, but she comes to the position with decades of experience in diversity, inclusion, and learning.
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5 Questions to Ask When Hiring New Customer Service Agents
Making new hires in customer service isn’t easy. You know that your customer service agents need to wear a lot of different hats while serving a wide variety of clients. They help with the ongoing growth of your company by making sure customers are satisfied and turning them from one-time buyers into repeat clients. A […]
Innovating in the Digital Divide: 3 Imperatives for Executives in a Post-COVID-19 World
The pandemic highlighted a digital inclusion problem in the United States that has put those without connectivity skills and access at a severe disadvantage. Both private and public sectors must take a more active stance on how innovation, corporate responsibility, diversity, and social inclusion are closely linked—and find solutions to bridge the digital divide for […]
Alignment, Talent, Metrics, Branding—Simple to Say, Hard to Do
In yesterday’s Advisor, we covered policy and basic issues HR managers will face for the rest of the year; today, strategic issues, plus an introduction to a free Sue Meisinger webcast on challenges for HR in 2014. Strategic goals sound so simple (align work with company strategy, develop an employment brand, develop good metrics) but […]
Remote Work: Tips You and Your Employer Can Implement for Security
Most companies sent their employees home to work in March 2020, adding to the threat vectors of cyberattacks. Employees who had never worked remotely suddenly found themselves sitting at their kitchen table trying to manage their day of work. Tasks like security that were traditionally “someone else’s job” were now the responsibility of every employee. […]
To dock or not to dock? That is the question
by Kara E. Shea One of the most common questions I hear from employers involves when they can or can’t dock employees’ paychecks. It’s very tempting to use an employee’s paycheck as a way to recoup losses you’ve incurred because of her actions, especially when, as a practical matter, there will never be any other […]
Diverse Product Mix? Flat Growth? Here Are Effective Incentives
Cichelli, senior vice president at the Alexander Group, offered his tips at WorldatWork’s Total Rewards 2013 Conference and Exhibition. Diverse Product Mix Here are the diverse product mix conditions that suggest the approaches below: Many product divisions, one sales force Balanced outcomes required Varying incentive value due to varying volumes Degree of sales difficulty differs […]
HR Query: How to Incentivize Gen Z in the Workplace
Gen Z has entered the workforce and is bringing unique skills and valuable perspectives to the organizations where they work. According to the World Economic Forum, the demographic is expected to make up 27% of the workforce by 2025. Gen Z is already shifting workplace culture and setting trends, ultimately forcing organizations to adapt to […]
How to Create Continuous Candidate Engagement Using Artificial Intelligence
In part one, we looked at what continuous candidate engagement (CCE) is and why it’s so important to focus on in the recruiting process. Here, we’ll look at how to use artificial intelligence (AI) and other technological tools to help recruiters provide CCE in your company.
Data @Work
While “artificial intelligence” (AI) seems to have replaced “big data” as the overused buzzword in corporate America, the ability to access, aggregate, and assimilate data to aid in better decision-making remains a much more realistic imperative for organizations to tackle. In the new world of digital HR, the deluge of available people-related data has provided […]