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A Perspective on Case Management

BLR recently conducted a survey titled Case Management Survey: How Organizations Deal with Employee Complaints, Questions, and Requests, sponsored by PeopleDoc. We recently sat down with Andrea Couto, senior director, Solutions Consulting at PeopleDoc to look at some of the results.

Navigating the Talent Tides: 9 Proactive Approaches to Workforce Optimization in 2024

The U.S. technology and professional service industries witnessed significant workforce challenges in 2023, with a continuous stream of layoffs that showed no signs of abating. These corporations grappled with various accelerating changes, including the evolution of technology, economic uncertainties, and shifts in consumer behavior. This article explores a strategic approach to managing these changes and […]

Reducing the Risk of Wrongful Discharge Claims During Layoffs

by Kara Shea In a previous article, I discussed the risks of some of the methods employers use to forestall layoffs (such as adjusting hours and compensation). This week, I’m going to assume the worst has happened and talk you through a layoff scenario, with the goal of reducing the risk of wrongful discharge claims […]

Four Ways to Lower the Cost of Drugs for Your Employees

No one buys drug insurance. We buy health insurance. Yet, the drug portion of that health plan can and should also be a strategic investment in your employees, which can positively impact your bottom line.  That’s because patients dealing with chronic diseases, including 6 out of 10 adults in the U.S., typically take maintenance medications […]

Wage Setoffs: Employer Sued For Firing Worker Who Objected To Paycheck Deduction; When You Can And Can’t Dock Wages

If an employee breaks or loses a valuable piece of equipment, or a worker owes you money from a loan, you may be tempted to make a deduction from the person’s next paycheck. But you need to act cautiously because there are strict rules governing exactly when you can and can’t take money out of […]

High Deductible Health Plans Have Mixed Results

If you are among the employers offering an high deductible health plan (HDHP), it’s likely you see it as a way to reduce health care costs for the company. It can also be a helpful step on the path toward creating better health care consumers, by allowing employees to understand the real cost of their insurance – an important aspect of containing costs.

5 Ways to Show Up for Your People During Challenging Times

In 2023, we find ourselves at an inflection point in the world of work. While the rollercoaster of responding to a global pandemic has slowed, the baton of uncertainty has been passed. The workforce now faces an unpredictable economy, widespread layoffs, and a pervasive feeling of burnout. That’s why the last few years have been […]

Independent contractor’s behavior can lead to criminal liability for employers

By Antonio Di Domenico On Christmas Eve 2009, a swing stage (a work platform) suspended on the 14th floor of an Ontario apartment building collapsed. Four workers including the site supervisor died after falling to the ground. Metron Construction was charged with criminal negligence causing death under Canada’s Criminal Code. The company’s owner and sole […]

Leveraging AI for Proactive HR Solutions 

Not long ago, HR teams focused mainly on looking backward—reviewing metrics like turnover rates, engagement scores, and time-to-fill stats to guide decisions. But that’s changing fast. Thanks to AI, HR is stepping into a new role: not just reacting to the past but anticipating what’s next—and taking action in the moment. Welcome to the era […]

How to Use Storytelling to Help Your Training Stick

At the recent American Society for Training and Development (ASTD) 2014 International Conference and Exposition—at which the Society changed its name to the “Association for Talent Development” (ATD)—father and son team, Gerry Beamish of Beamish Associates and Jonathan Beamish of Accenture, presented an informative program, “Cave Wall to Internet: Storytelling, the Ancient Learning Art.” They […]