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Harnessing the Power of an Intergenerational Workforce

The U.S. workforce currently spans four distinct generations, with a fifth generation, Generation Alpha, expected to start entering the workforce in the late 2020s and early 2030s. While there is much discussion about Gen Z’s growing influence as they begin to overtake Baby Boomers in the workforce, it’s important to remember that this generational shift […]

Remember the FSA Grace Period Rules!

Employers can give employees up to 2½ months after the end of the plan year to spend unused money in their flexible spending accounts (FSAs). Since so many plans have a calendar-year  basis for their plan years, many employers and plan administrators that chose to grant the grace period are handling claims from last year […]

Is Sloth the Worst HR Sin?

In yesterday’s Advisor, we covered the first 4 deadly sins of managers; Today, Envy, Greed, and Sloth, and some very good news: your job descriptions are already written and updated. [Go here for sins 1 to 4 and a bonus sin] Sin 5. Envy Envy makes managers do things that aren’t appropriate for the company. […]

psychology

Start Building Candidate Relationships During These 3 Stages

Keeping today’s job candidates interested in your hiring process is more challenging than ever. With so many career possibilities, job seekers are keeping their options open and want to be positive a company and its culture are the right fit before they commit.

Train Employees to Turn Customer Complaints Into Opportunities

It’s estimated that a sincere, concerned, and skillful response to a problem can retain the business of about 95 percent of customers who complain. Below are some important points to convey to your employees: Most customers who complain are reasonable. They just want you to take their complaints seriously. They want you to demonstrate concern […]

Hiring the Wrong Salesperson Is a $2-Million Mistake

The stakes are very high when it comes to hiring salespeople, says Consultant Joseph DiMisa. It isn’t just a matter of salary and training—it can mean an average of $2 million in lost sales. And it’s not just dollars, adds DiMisa, who is senior vice president and the head of the Sales Force Effectiveness Practice […]

Basic Interviewing

When it comes to interviewing potential employees, the process can be both exciting and overwhelming for them. For them, interviews are filled with potential and opportunity. For you, there are a number of legal pitfalls. Here are some tips on getting started.

Here Is Why Your ERP and HCM Alone Won't Cut It for Recruitment

Recruiting is dynamic and complex. It is simply too important to get wrong, because when your recruiting fails and your business is understaffed or not staffed with the right people, operations and results suffer.